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January 2024 by Kendra Vandervelde
These guys are always wonderful- they are my go to smoke shop ever since moving to Windsor. Every one of their staff has been 10/10 and every product + the pricing has been 10/10. Not only do they do their job but, they go out of their way to help. Good humans!! And thanks Dalton for my most recent 5 star experience here (everything works perfectly)
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December 2023 by Taylor Lyons
So I went in there looking for a pod. I have a vape that's not real common and I wasn't really expecting them to have it. But instead of the "your SOL sorry man" they looked to see if they had any stock and then offered a special order since I just moved into town. Super friendly and welcoming, thank you guys for going the extra mile!
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November 2023 by Bob Stone
Awesome place with good deals
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November 2023 by Christina Person
This place is awesome. Super friendly staff and always happy to help with anything.
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November 2023 by Crystal Williams
Super friendly and knowledgeable staff. Great variety and clean. Our favorite place to go.
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November 2023 by Phil Cavenaugh
Friendly environment. Super helpful. They have good products and allot of things to choose from
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September 2023 by Lisa Keyes
Just went into the smoke shop and these guys were fantastic. They meet us at the door and I needed a disposable vapor and they helped me out and give me some great tips. We from Wyoming and I thought I had enough with me for vacation and I needed one for the next few days thanks guys you were great and I will recommend you guys and get the word out.
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September 2023 by Alex Davis
Whoa, Nelly! Ignite Smoke and Vapor, you've turned my puffs into pizzazz! My grandma's pipe never saw this kind of action, let me tell ya. Walking into your store was like entering a cloud carnival, and your vape selection? Well, it's so extensive I'm convinced you've secretly merged with a fog machine factory. The flavors are wilder than a unicorn on roller skates – I even found one that tastes like the tears of my student loans. Keep blowing those vape rings of awesomeness, Ignite, you've got me hooked faster than a fish on a caffeine drip!" ??
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August 2023 by Chelsea Lol
It’s wonderful, there’s a great selection and the staff is very nice but oh my gosh they are almost too attentive. As an introvert I’m almost always made uncomfortable by the near unbroken eye contact and following and asking if I need anything every 30 seconds by staff when I stop by. But, I know they’re just trying to be helpful, and I’m sure they are instructed to act that way. For me, it’s just a little overstimulating. All that said, I love the selection and the art in store is awesome and everyone there is very friendly. They more than likely have what you need, so check it out!
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July 2023 by Brian Pettit
Best place in Windsor for cigars. Quite a good variety and a well managed humidor. Everything from $3 to $20 cigars available. Never low on stock and well maintained. I appreciate that about this place. Friendly staff, great environment, and just an all around great place.
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June 2023 by Jay Cara
Always have great service, and are vary knoedgable with all products and have a family vibe. Great place will always be my number 1 pick.
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June 2023 by Sterling Gutierrez
I have been a repeat customer for years now, as well as multiple members of my family. The customer service here is unbeatable, the employees are consistent and knowledgeable and always welcome me in with a smile. I have never been pressured to buy something or hurried out the door either. The owners are great people who take care of both their customers and their employees as well. If you want a great experience this is the go to spot ? you won’t find a smoke shop with better customer service PERIOD.
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June 2023 by Sydney Amato
Love coming here. The employees make it an experience! Keara is so dang sweet and made sure to help me with everything I needed.
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April 2023 by mike adams
I went in there a few days ago for the first time and bought a few cigars. Their selection wasn't huge, but there was something for everyone. In all price ranges. I found the customer service to be exceptional. I won't go anywhere else. Thank you very much for your commitment to quality.
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April 2023 by Joe T
Purchase defective torch rather than fixing the problem and continuing business they decided to end the business relationship. * It was purchased to work .It did not , you lost more than one consumer, and you were allowed to keep the defective unit , that's an easy business decision that you allowed to fail. Your incorrect customer service decision cost you more than the mark up price that the unit cost you. That's bad business... ps the lighter only worked during demo after purchase it sat on a shelf 5 mo as it was purchased, defective.I will advise against purchases of blue torch style lighters to my colleagues in the future, minority customer ,good day and goodbye.
