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February 2024 by Clinton Jasperson
Editing this review on 2.27.24The owner of the shop refunded my entire order. I didn't ask for this and they didn't ask me to modify this review. I'm adjusting to 3 stars vs 1 because they did try to make it right, I just wish they would have offered to do that up front. I don't like being critical of small businesses because I understand their challenges. Everyone makes mistakes, and it's how you learn from them that matters long term. I will give them another shot sometime.--------------I recently ordered about $380 worth of flowers for my two daughters and wife for Valentine's Day. I ordered them almost a week ahead of the date and was assured they would arrive by no later than 5 pm as I had a dinner reservation for 5:30 to take my daughters, wife, and mother in law out for the V-Day. All of which was discussed over the phone with the person taking my order. When the flowers hadn't arrived by noon, I called the shop and it went to voicemail. The voicemail indicated they were busy for the holiday and would return a call promptly. I tried back later several times and finally at 4 pm left a message to see if I could get an ETA on arrival. Long story short the flowers never arrived.I received a call at 7:30 pm that evening indicating that they were not able to deliver the flowers in time because a driver quit on them. While a situation like this is not ideal, I could understand and empathize. However when they said they would take responsibility and make it right, I asked what they meant by that. Yhey offered to cancel the order or comp my $15 delivery fee for my troubles. I also don't feel like they took responsibility for not communicating ahead of time or answering calls. I would have driven over to pick the flowers up for example had I known.I ended up having them delivered the next day, but unfortunately I don't think after this I will trust the Lil Flower Shop. The flowers were not pristine either despite the price.My daughter's are young and we're disappointed. Again, understandable that things happen, but the lack of proactive communication or more than just comping me a delivery fee would have gone a long way here and showed an insensitivity I was surprised by given the nature of this business being celebrating sentimental moments.
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February 2024 by Sandi Squicquero
I have been a client of lil flower shop since 2006, as a cycotheripst in Windsor I encounter many types of people. Lil flower shop has gone through many changes, however, the charges have all been good. I have worked with many of the employees and I can say they are so delightful to work with and they provide service for Windsor and the surrounding areas. It is my pleasure to recommend lil flower shop for all your flower needs
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February 2024 by Joyce Bruce
I love this flower shop, the people that work here are amazing folks. Their flowers arrangements are beautiful!! Thank you Little flower shop for your beautiful work. I will always order my flowers from here. Bless you all. ?
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January 2024 by Amy Janssen
The best shop around! I use them several times a year. They are always on time and the arrangements are beautiful!
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January 2024 by lynette dayley
This is a little late but I wanted to share our wonderful experience at this shop and especially with Christine Fries. Christine listened to what we wanted for my daughter's wedding on June 29th and executed to absolute perfection. Christine was so nice & easy to work with. We couldn't be happier with the results. If you are looking for a florist in this area this is your place. If I could give more stars I would. Christineand her team took the stress of some of the wedding planning away & made the most beautiful and affordable bouquets we could have ever imagined. Thanks again!!
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November 2023 by Debbie P.
We ordered flowers for my mother-in-law's memorial service. The staff at the shop were amazing. My husband was able to choose the flowers and colors for the arrangement. The final product was spectacular and reflected my mother-in-law's love of color. We were proud to support such an amazing local business!
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November 2023 by Andi W
I wanted to leave a great review for an incredible Li'l flower shop! I called and they were able to deliver this stunning arrangement the same day. My best friend is battling a serious health problem and so I requested tropical flowers and then even mentioned the hope of one of those big leaves that are tropical. They didn't have any of those, but look at what they did to create one! I wish I lived closer to Windsor so I could use them all the time. Thank you so much for everything and making my friend feel so special.
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November 2023 by Linda Lee
My daughter ordered some flower for me from California. The flowers were so beautiful. Ty
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September 2023 by Sarah Dillard
I live in Atlanta and use this shop to send to my Grandma a few times a year. They are professional, on time, and always do an exceptional job! It helps to have a reliable source that I can can trust to get flowers to my grandma when I am so far away! I could not recommend more.
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September 2023 by Stefanie Torrez-Kujawa
Lovely bouquet that was better than expected. The staff were friendly and helpful, I'll be back again.
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September 2023 by Doug Echols
I only ordered by phone but they were very helpful. The flowers were timely delivered and were very nice.
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September 2023 by Brianne S.
I recently ordered two flower bouquets for my nieces that are twins. I did the order online and then forgot to ask if they could make them a tad different since my nieces are identical they get grouped together as one more often than not. I called the shop and they said absolutely not a problem and made the bouquets unique even though they were the "same" of that makes sense? Such a great experience!
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May 2023 by Allie Howell
We had one minor issue but they made it right and my replacement arrangement was the most beautiful arrangement I’ve ever received! Thank you guys for making me feel special!
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April 2023 by C P.
Thank you for assisting me with my flower arrangement and to help make my friends birthday even more special! After an online flower delivery cancelled on me last minute and late in the day, I was able to call the Li'l Flower shop, who not only was able to deliver a beautiful arrangement within HOURS, but was so accommodating and helpful on the phone! Lesson learned! Always shop local! THANK YOU AGAIN!!!
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March 2023 by Jane B.
This is the third time I've ordered a flower arrangement for my daughter. I wish I could go in person to order, but living in Maine I have to do it by phone. The person I talked to couldn't have been friendlier or more helpful, made sure they understood my request, and delivered it within hours. My daughter said, "These are absolutely beautiful! With an orchid front and center (one of my favorites) and beautiful spring blooms! A gorgeous bouquet." I asked the florist about the bad reviews and was told that they'd bent over backwards trying to make the people happy, but...usually only the unhappy people post reviews. I'm a happy customer, and I'm telling you to order flowers from them!