-
July 2023 by Dawn Nation
Really wonderful to work with! Very welcoming and helpful. They give the ability to work peacefully with them and aren't just out looking for what is going to benefit them but what best fits your family.
-
December 2022 by Jodee Miller
I’ve tried for two months now, with multiple unsuccessful promises, to receive a login to my fathers obituary online comments and still have not received it. We have no idea who has reached out to us and who we should thank. This is obviously a tough time for anyone but the additional stress of getting the run around is beyond frustrating.In response to your comment below, we did speak about this multiple times. The ONLY thing I needed was access to the online comments and you continued to tell me that I needed a family log in for that. I never needed access to edit the obit as we never even spoke about that. You continued to assure me you were looking into it and would call me back which only happened once I posted this review.
-
December 2022 by Derrick Williams
Very professional, truly caring and compassionate faculty and staff. They walk you step bystep through your planning with true compassion and respect simplifying the decision processin your time of difficult circumstances.
-
December 2022 by Lauri Dieterle
Austin and his family were incredibly compassionate during our time of loss. They made sure all our needs were met – even my crazy requests. I would highly recommend their services. They will always have our business.
-
December 2022 by Jeanette Shaw Redden
First: this is a "real" old fashioned funeral home where you park and go in to conduct business. I am a healthy 71 retiree who wanted to pre-plan and pre-pay for my cremation before I pass so my son does not have to deal with it (had my will & POA done too). This man Austin & his wife who own Mark's are "stand-up folks". They are wonderful- they patiently and honestly answered ALL my questions. And i had a lot. After i pass away but before I am cremated - Marks's will refrigerate my body for up to 5 days at no extra charge - so my family from out of town & out of state can come and have a viewing to say their good-byes and spend time with me. (And be covered with my favorite blue blanket.). This is very important to me. AND when I prepaid, my money actually purchased a National Corporation "insurance" policy that is good whenever I need it, even if several years in the future (they will not just take your money and keep it or spend it on themselves and leave you empty handed or stranded). HINT: buyer beware that there are some funeral service businesses who are "online" entities or "home-based" entities - i got "burned by one and lost $1300 (? who knows what city they use or where they take your body because they don't have a physical "regular normal" funeral home building, they won't refrigerate you to keep you preserved until family gets there, and they don't buy you a "policy" to protect your $ investment) .... This couple at Mark's answered ALL of my questions, even how they can help get my body home if i should die unexpectedly out of state on vacation or business. ❤️ I cannot say enough how much I appreciated their pre-planning my cremation. They are professional, ethical, and honest. I encourage you to go by their building, meet them, tour it, and see where everything is done at one place. This is what the State of Colorado government websites recommend. Blessings - I am a very happy satisfied person, and relieved it is taken care of.
-
December 2021 by Sherrie Peif
Mark and Todd were amazing to my family during a time when we were mourning my mother and very demanding at times. I would recommend them to anyone. They truly care for the families they work with.
-
December 2021 by Janell Shipman
In loving memories of Santana SantosPraise the Lord for bringing us all back together for this very special day! Losing a love one is hard - thank you Lord for every day that we get up and breathe! God bless our families and be with us every day! I would like to thank Mark and his staff . Also Pastor Emily Fleming for the celebration of her life she will be missed very much she was loved by many .I will miss her as we will be brought back together ! Until then we miss you Beautiful Child Of God! Just want to thank everybody for showing up and the staff and everyone made everything very comfortable And compassionate some of us were late -but you guys still hung in there with all of us . I would definitely recommend you guys! Andmaking everything beautiful and loving memories.Thank you LordGod blessingsJanell shipman
-
December 2021 by Derek & Jennifer O'Hara
Excellent service. Todd worked with our family almost exclusively, guiding us through the entire process. He was professional, but in such a friendly and caring way that our entire family felt at ease, knowing that our loved one was in capable hands. He answered our many questions, gave us sound advice, and didn't try upselling unneccessary services or items. Everything was coordinated seemlessly with church and cemetery. Thank you.
-
December 2021 by Caitlin Fleming
Mark helped us with my dads cremation. He was just the right person we needed at that time. Hes not pushy to buy anything, was open and honest about pricing. Would definitely recommend his business to anyone.
-
December 2020 by Andrea Claunch
HORRIBLE HORRIBLE experience!!! We met with Mark in person and he ensured us that he had just arrived with our loved one. Mark informed us all preparation work would be completed that night. Later that night we received a call from the coroners office starting that our loved one had not yet been picked up!! This man stood there and lied straight to our face about the whereabouts of our loved one. Anyone in this situation knows what a difficult time this is and this man lied about the care of our loved one. PLEASE PLEASE DO NOT use this service!!!
-
December 2020 by Kristyn Santillanes
Mark took great care of my whole family while we navigated through a difficult loss. He made our wishes a priority and gave us a beautiful service. It gave us peace of mind and we felt secure knowing he was taking care of everything. We are very grateful for him, and will be using this mortuary for our family in the future.
-
December 2020 by Angelica Jackson
I loved my experience using Mark's!! He was so professional and helped with everything that me and my family needed. In these times of uncertainty, I would definitely entrust Mark and his staff with any funeral services in the near future. Thank you Mark and staff for making this heartbreaking time more bearable. We appreciate you so much!!!
-
December 2020 by Jalaine Marcott
Mark was very professional, friendly & respectful while helping with arrangements of my Husband. He made the viewing very intimate & respectful. Mark & his staff were very attentive, informative & helped answer all my questions prior to the service & after.Very professional & I recommend using Mark’s Funeral service to anyone.
-
December 2019 by Emily Bialy
When we first called to get information, the staff was very nice and respectful. However, when we received a call back from someone who could get us the necessary information and help us during this process they were very rude, distracted, snippy, and seemed to only care about their own agenda and the business’ schedule. Not once did we hear a “I’m sorry for your loss”. When working with the family of lost loved ones, there must be a sense of professionalism and respect. We did not receive that.
-
December 2019 by Tammy Najar
I had recently contacted Mark's Funeral Home about my grandmother's passing. The staff was so respectful and seemed very concerned about my feelings on how my family wanted the service done. Mark sat and listened to everything we asked for. When it came time for the transport to have my grandmother put into Mark's care, My family and I couldn't ask for anything better than the respect we got from the transporters. The day of my grandmother's service I was so impressed on how Mark and his staff had arranged everything to mine and my family needs and wants. We couldn't ask for anything better. The service was perfect. Thanks Mark and all his staff members. I highly recommend Mark's Funeral Home. Thanks again, and much love and respect.
