Medcom Group Ltd. is a trusted online supplier specializing in medical goods for physical rehabilitation and joint or limb protection. With over 30 years of experience, the company offers sales, rentals, and support for a wide range of equipment, including CPM machines, SCD machines, lymphedema sleeves, cold therapy devices, and more. Their goal is to provide everything doctors need for clinics and patients need for recovery. Customers appreciate the helpful and caring staff, highlighting their excellent communication and support throughout the rental process. Staff members like Kristin, Melanie, Amanda, Linnea Barnett, and Kylie are praised for explaining how the equipment works, assisting with setup, and staying in contact during use. Many reviews mention how the equipment, such as CPM and cold therapy machines, played a crucial role in recovery, helping patients heal faster and return to daily activities sooner. The company's website is seen as a valuable resource, offering helpful tips, articles, and videos to guide users in choosing the right devices. Customers also note the smooth delivery and pick-up services, making the rental experience simple and reliable. Overall, Medcom Group Ltd. is recognized for its quality products, excellent customer service, and dedication to supporting successful recoveries.
Melanie was so helpful, understanding, and easy to work with. The product (CPM machine) was a physical therapy saver. If you use it as recommended, it will make all the difference in the world. Melanie actually helped me extend my time with the machine I am so grateful and my recovery as gone amazingly.
October 2022
Kylie was great! The Nice1 cold machine was great. Very easy to use, no ice to fill up and lots of adjustments. I highly recommend it for knee replacements. It's a must have for surgery
October 2022
Had a great experience with Kristin! (Vail valley) she dropped off the machine at my house and thoroughly explained how to use it and emailed YouTube videos just in case I forgot something. I felt relaxed and calm going into my surgery. Thank you, Kristin!