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October 2025 by Metallurgeist
Terrible experience. I was picking up a prescription today.
Amanda served me and to be quite honest I felt like she was dismissive and did not care for me at all. She did not listen to me and came across as very rude. She was the same way to the customer who was a mother with two children before me as well.
To be honest the entire pharmacy staff seemed very unhappy to be there. I hope this not the regular way these pharmacists serve people. I think McDonald’s workers are nicer and they probably get 10% of the pay of the staff at the pharmacy.
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June 2025 by Mischa Deirueste
Very clean, easy to get around - and they have friendly and helpful workers!
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April 2025 by Wendy
The people here have zero personality. But the worst part is the pharmacist thinks they know more than your doctor and will refuse to fill your prescription until the exact day you picked it up, so you have to stress out. I've gone the day of and they have it on the counter filled, but they don't run it through unless you just show up in oerson. They are not worth saving a few bucks on. Especially when they aren't even nice. Also having to go in the grocery store every time is super.
Frustrating when you're in a hurry. Even king sooper has a drive through. Their lines are outrageous and they're super long because they are debating everyone on their prescriptions and don't have them ready.
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September 2024 by Christina Abu-Khalaf
Never had any issues with this pharmacy. Much better than Walgreens.
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September 2024 by Temari Suna
My family and I have had nothing but problems getting our meds from here or getting them to bill the correct insurances! On top of that, the billing amounts sent to secondary insurance aren't just for the copays from the first insurance, but they are trying to force more money from my insurance companies. There is maybe one person in the whole group who is personable and willing to help the patient. The rest are some of the rudest individuals I've ever come across. We are moving to another pharmacy and won't be back!
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March 2024 by Dan Fredal
Responsive and easy to deal with. Much better than other pharmacies in Windsor.
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December 2023 by Colorado Rockies
Had to transfer a script from Walgreens. While the insurance was ony going to pay a small amount the Good Rx was the "go to". There was a $50 difference for the same medication via Good Rx betwwen the 2 stores. Not ony that, the transfer was conducted at 7pm at night, an hour before closing, and was ready when they opend the next day. Only delayed because they were waiting on the script transfer. Paul coordinated this from beginning to end, was SUPER helpful, and very pleasant. Wish they could all be like Paul.
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March 2023 by Mark Tafoya
This is the slowest Pharmacy I have ever experienced and it’s like this every time.
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January 2023 by Maximus Von Thunderbeard
I've lost count how many times I've gone in to get my meds and been told "we don't have anything for you", my doctor has called them and argued with them. According to my doctor I have year refills in my account (showed to me) but Safeway says they never got any notifications from the doctor office.You try calling and no one ever picks up, they all leave at 1 for lunch closing the pharmacy! I'm done arguing and fighting with them for my meds.Word of advice to everyone AVOID Safeway pharmacy at all cost!
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January 2023 by Ali P
I was on a goose chase today for a RX that was out of stock at other pharmacies. I know the pharmacies have been facing so many challenges with supply and staffing, but I was so impressed with the service from Heather. She stopped to check that they had what I needed, helped me understand the transfer process and got me signed up for text alerts so that I would know when to come for pickup. I’m sure those extra steps in her day were tough to fit in, but it really made a difference for me. Thanks Heather!
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December 2022 by Allison Jarrott
I was on a goose chase today for a RX that was out of stock at other pharmacies. I know the pharmacies have been facing so many challenges with supply and staffing, but I was so impressed with the service from Heather. She stopped to check that they had what I needed, helped me understand the transfer process and got me signed up for text alerts so that I would know when to come for pickup. I’m sure those extra steps in her day were tough to fit in, but it really made a difference for me. Thanks Heather!
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September 2022 by Bethany Gray
Safeway Pharmacy in Windsor are the best in town! The staff are friendly, knowledgeable, these folks follow up and do what they say they will. I am impressed with their customer service and expertise. They offer the best service in Windsor. I gave my business to King Sooper’s Pharmacy for 5 years. I was pleased with them until I moved my prescriptions to their Windsor location a year ago. I cannot tell you the amount of issues, time, and breath I wasted trying to get my prescriptions from King Soopers in Windsor. I am pleased with Safeway for always having my script when they say they will. Even if I have to wait in line for a few minutes (at King’s i would wait 30 mins and they may or may not actually have my script) even though they would text to say it was ready. Safeway is the best pharmacy in Windsor because of their employees friendly smiles, knowledge and genuine desire to help the Windsor community. Safeway Pharmacy knows how to do it’s job. Which, in my opinion, is a reflection of management knowing how to manage and motivate their team!
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July 2022 by Mandy Beeson
My husband and I both use Safeway - I love being able to grab my prescriptions while I’m getting groceries too. The staff are always friendly, and they always fill my prescriptions so quickly. Very happy with this pharmacy!
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March 2022 by Dr Robin D.
Wow. As a primary care veterinarian, I must sometimes prescribe a medication I do not have in my hospital's pharmacy. Not very often, thankfully, as it can be an extremely unpleasant experience as it was today. One of my Clients Care Specialists called in a prescription for a patient to be filled at this pharmacy. First off, she was unable to speak to a live person, so she left a detailed message and our office number in case there was a problem with the prescription. We did not receive a call back and so presumed it was filled. Next, my client tried to pick up the very important medication her dog NEEDS and was told no such prescription was called in. I resent when my clients are lied to. Then, after 5 calls, when I finally spoke to the pharmacist on duty he proceeded to tell me that I was wrong about how the drug is used - - IN DOGS!!! I could barely contain my rage. Human pharmacists have no business trying to practice veterinary medicine! This is definitely a pharmacy to be wary of if you are a pet owner who loves your dog/cat...
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December 2021 by B Gray
Safeway Pharmacy in Windsor are the best in town! The staff are friendly, knowledgeable, these folks follow up and do what they say they will. I am impressed with their customer service and expertise. They offer the best service in Windsor. I gave my business to King Sooper’s Pharmacy for 5 years. I was pleased with them until I moved my prescriptions to their Windsor location a year ago. I cannot tell you the amount of issues, time, and breath I wasted trying to get my prescriptions from King Soopers in Windsor. I am pleased with Safeway for always having my script when they say they will. Even if I have to wait in line for a few minutes (at King’s i would wait 30 mins and they may or may not actually have my script) even though they would text to say it was ready. Safeway is the best pharmacy in Windsor because of their employees friendly smiles, knowledge and genuine desire to help the Windsor community. Safeway Pharmacy knows how to do it’s job. Which, in my opinion, is a reflection of management knowing how to manage and motivate their team!
