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January 2024 by Noah Trautman
Had an issue with getting an address switched, but the manager called me and was able to fix the issue. My 1 star review is being updated to a 5 star review
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January 2024 by NastyKaleFarts Farts
Worst attitude ever, also up-charged my shipping even though I weighed it myself and haven’t had an issue anywhere else with it. Absolute disgrace.
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January 2024 by Marjorie Lucht
Love it
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December 2023 by Heather J. Anderson
I am furious. This office is incompetent. Mail has been going to my PO Box that I have not had in many many years very important mail and I have called numerous times because I knew something was wrong. I cannot believe this office. All the complaints are true. Your failure to forward mail correctly since 2018 just cost me big time.
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December 2023 by Renatta Griego
I would put a 0 given the choice. Ashley had the most horrendous attitude I have honestly ever encountered for a very simple transaction. Very unprofessional, very demeaning, and I was was left extremely confused as to why, it truly was a bit much, she acted like I was an inconvenience, and was very irritated the entire time. I had my two little boys in with me and they witnessed her terrible actions, and her need to go back and forth on the matter that really was not that big of a deal! I was sure to ask her name on the way out, which she very smugly told me. As soon as I got home I called in to speak with a manager to only get an unanswered call 3x’s. What a very strange experience.
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December 2023 by Stephanie Felte
Dumb foreigners should not be working for the USA government, if they don't know that you don't have to use a physical address to get mail, that you indeed can change.your mailing adress to a PO box, just sayin if you work in the post office you would think that one would know people have PO boxes for mail purposes... ?♀️ oh want to add you don't need your phone to Google if you can use a PO box vs a Physical adress for mail... just sayinNow for reality let's put American in the post offices instead of transplants
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December 2023 by Aaron Strawn
I think the negative reviews are a bit overblown. My experience there was great and the employees were friendly and quick. Just like any other post office.
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November 2023 by MB913
Why is it that nobody here can pick up the phone?!? I work in a different town over, and the key I was given to get a package out of the locker is bent, so it won’t open. I have called this post office TWELVE TIMES without any answer. I just need someone to leave a replacement key. Instead I have had to call the main post office line to schedule a service request for someone to get my package out of the locker and just wait for someone to call me. Completely insane. It should not be this hard to get your mail.
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November 2023 by Erica O'Grady
I read the reviews before coming - and was frankly a little scared to send from here. But, I’m assuming they must have had a changeover in staff or management because my experience was superb!I had to send several packages (something I rarely ever do) - and Olena was so helpful. She even helped me find the best rate on a heavy Yearbook I had to return to someone who loaned it to me nearly 3 years ago.The entire experience was flawless - and I was impressed by how much Olena clearly cared about doing a great job!
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October 2023 by Tate Leisy
This post office is a joke. All my neighbors seem to get my mail. It’s not like it’s just couple. They all do. I don’t think it’s all that hard of a job to make sure all the mail is in the right box. But maybe it is. This has gone on long enough and will be filing complaints higher up. This post office is ran worse than the Biden administration
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August 2023 by Nova Korgan
The new postmaster is doing such a great job. Very customer service oriented, you can tell he really cares
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August 2023 by itsdelilahnino 123
Disappointed with my delivery, my first time delivering here. I delivered an album without a box, asked for a box so the album wouldnt get ruined, but she taped the label to the album, and I got attitude back saying I didn’t need one. I was told by the person I shipped it to that the album cover was ruined and taking the tape off was very hard.
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July 2023 by N
Ashley was exceptionally rude. I approached her to ask for help getting a key to my mailbox with polite manners and I was rushed with attitude and snark. Extremely snarky and rushed. To be honest as someone from the south I was appalled at her attitude, lack of compassion, and downright gross conduct and character. Do better with your employee selection USPS. Saw her do the same thing to an elderly couple when I was there who were just confused.
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April 2023 by Chelsea C
Something needs to be done about this post office. Crazy rude, always giving wrong info, and has lost my mail over a dozen times this year. I shouldn’t have to drive all the way to Loveland post office just to make sure my mail doesn’t get lost.
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April 2023 by Hayley B.
I have had too many bad experiences here to not review. There is one female older blonde worker there with an accent who is GREAT. The others I have encountered have been so rude... and do not want to help anyone. Highly recommend visiting the Windsor UPS store instead (the slight up charge is worth it for a better experience).I came with questions today and the worker that helped me didn't wait to listen to what I needed and assumed I didn't know how to write an address on a package, which made me feel as though she thought I was stupid. Wish they would also post an actual phone number for their specific location so you could call ahead for questions, rather then the 800 number.
