The Jane Shop is highly praised for its friendly and helpful staff, making it a great place for ski and snowboard needs. Customers appreciate the courteous service, with employees going out of their way to assist, whether fixing bindings, goggles, or ski equipment. Several reviews highlight staff members who are professional, fast, and kind, often saving the day by repairing gear quickly and at reasonable prices. The shop offers good deals on ski and snowboard gear, attracting visitors looking for quality equipment. Notable experiences include a staff member rigging a broken ladder on skis, fixing snowboard bindings for free, and providing quick, friendly service for goggles and bindings. Overall, The Jane Shop is known for its excellent customer service, helpful employees, and ability to keep guests on the mountain with reliable repairs and reasonable prices. It’s a trusted spot for skiers and snowboarders in the area.
Piru is the kindest, most wonderful customer service representative I’ve ever experienced. Thank you so much for everything!
May 2024
Got up to Mary Jane on the best powder day. First run up my toe ladder snapped off and had to ride down to the shop. I did not catch his name but the worker in the rental shop saved me from buying a new pair of bindings, Jerry rigged a new ladder and allowed me to ride the rest of the day. 10/10
April 2024
My skis pre released skiing fresh powder while skiing Mary Jane so I stopped by the shop for help. The staff was very courteous and quickly brought my skis up to speed with the conditions. Big shout out to Kam, I’ve skied 16 K vertical with no more issues. Great job all around for a reasonable price. Cheers!