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January 2024 by Rachel Beaman
I didn’t expect to be openly mocked during my trip to Walgreens today. The old skinny woman with the short grey curly hair desperately needs some customer service training, or to be outright fired. I can see from the rest of the reviews here that I am not the only one that has had a nasty encounter with her.
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December 2023 by Kaitie Wormsbacher
This pharmacy is a joke. Nothing but misinformation and nobody knows what is going on. Was told when we called in a prescription it would be ready on Monday. We went by Tuesday evening and they said insurance wouldn’t refill until 01/20/2024 and told us to take it up with our insurance. Called insurance and they said Walgreens had not reached out to them at all. Went back to Walgreens they said the insurance wouldn’t work because it was out of state insurance. We have Medicaid. We called them and told them we have Medicaid, they said they ordered the script and had it ready. When we came in this morning they said Medicaid wouldn’t cover the script since it was sent over from an out of state provider. Nobody knows what is going on or can give any kind of useful information. My husband is diabetic and they would rather charge him $300 for a months supply of his necessary medication than offer any kind of helpful suggestions
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November 2023 by Laura Brogan
This Walgreens is awesome they’re always sweet & willing to help . My daughter tripped on her shoe being a clumsy toddler and Amy came over to see if she was okay. She then came back with stickers candy and a sucker for her! Cheered her up right away! Thank you for being so kind and seeing if my daughter was okay! Amy went above and beyond with customer service . Another worker came over to see if she was okay but I did not get her name!
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August 2023 by Judy Berna
Takes forever to get prescriptions filled and doesn't do their job. We have been told twice that they would get prescriptions ready the next day and nothing. It's bad to have to got out of town without your much needed drugs. I'm not sure what the problem is at this walgreens but they have a tremendous turnover in workforce. Probably management
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July 2023 by Sharon Neumann
Terrible encounter with female employee in cosmetics. My daughters and I came in to use the bathroom after my husband hade just been in to make a $30 purchase. We were chased down by this employee who targeted my oldest teen daughter asking if she needed help with anything in a very intimidating manner. We said we were looking for the restroom. She ignored me and focused on my daughter as if she had done something wrong. Have respect for your customers please.
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June 2023 by Jamie Lewallen
The pharmacist was very friendly and knowledgeable. She went out of her way to help me even though I was having problems with my insurance. Much appreciated
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May 2023 by Massa Cheefa
Went to load my chime card and the clerk was doing the processes out of order making it not accept my card. For good measure I tried 4 cards just to see if it would read 1 and no it wouldn't. She was having me swipe my card before she put the total in oppressed pay, hiw do I know? Because there was no amount on the screen and the prompts were entirely incorrect. Even after prompting her with the correct actions to take she refused out of bewilderment at the fact that it takes more tha. 1 button to lmdo a universal reload. Thanks walgreens, you continue to prove why you are the lowest rated chain store by every person that's ever been to 1
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March 2023 by Jonathan Bouren
What’s the point of making an appointment if you’re going to be waiting until they feel like they have time to take care of you ? Over 30 minutes in an empty pharmacy
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March 2023 by Hannah Kapp
I have been using this Walgreens Pharmacy for years. However I am switching to Walmart now. This Pharmacy is a COMPLETE joke! We need a Fertility drug and it was sent over Thursday they never called me to say it was received until I called my doctor and he said it was sent over. Anyways I go to pick up the medication today and they tell me it's being discontinued!! What! I need to start this medication tomorrow in order for it to work. They had not even called me to tell me this. So unprofessional. I called walmart and they made things right, right away. I will never use them again especially when we are doing Fertility treatments, we need to know when something isn't being called to be filled because this Pharmacy discontinued it.
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December 2022 by Pamela Roberts
Cindi who works there was the WORST! She ignored me 3 times, 3 different occasions, each time was worse than the last. I asked politely if the bathroom had a key, and she ignored me, which was fine because she was helping a customer check out. Again when I checked out she overlooked me to help the person behind and then again when I was paying she left the sale to help someone with batteries. Never stopping there again!
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December 2022 by Tim Graf
Woodland Park Walgreens is by far the worst I have ever been too. They screwed up my Christmas cards this year four times. They were not helpful throughout that process either. Finally scheduled two medical tests online but they would not honor one nor would they allow for it to take place. I needed to reschedule another test appointment which they had none the same day. Terrible.
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December 2022 by MajestyXP Gaming
I’ll admit, I’ve had some subpar experiences at Walgreens all over the country but this location takes the cake for absolute worst experience I’ve ever had at a pharmacy. I haven’t used Walgreens in over 10 years so I had hoped that it would be a somewhat better experience this time… it wasn’t. I went through the drive thru after picking 3 kiddos from school and at the point desperately needing medication after having oral surgery 3 hours prior. The tech told me I could not use Apple Pay in the drive thru so I offered to give her the card number, security code, etc. anything to avoid me having to her 3 small kids out of the car to come into the store. She told me I’d have to come in. The kids of course didn’t want to come in so I locked them in the car, and sprinted inside to pay and pick up my (desperately needed!) medication. I was the ONLY customer and you could tell that they were deliberately trying to waste as much time as possible since I was frustrated already. I even heard them LAUGHING to each other when I walked up the window (processional!). The (I’m assuming) pharmacist? (She has no uniform on whatsoever) repeatedly told me that the drive thru people needed help first despite me BEING A DRIVE THRU CUSTOMER then she kept saying, in a nasty and condescending tone that she “doesn’t even know who I am” over and over I imagine to just belittle me? It made me angrier. I said again that I has 3 small kids in the car (something I told them when I walked inside and while I was in the drive thru) and I needed to get back to them… they als
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September 2022 by Kim and Charlie Hoffstatter
Literally THE WORST drive-thru experience I've ever had. I went to pick my husband's meds. Was greeted at the window by Kat. She gave me a price if $33.05. I pulled up the GoodRX app and the same meds were listed for $22.05 and of course cheaper at other pharmacies. I showed her the price and she didn't care, didn't offer to ask a manager. She put the phone down to ring up my order. I mentioned to her that the meds were cheaper at Walmart and she mumbled "you can go to Walmart all you want". I told her I heard her remark and she replied "ok, cool" I reluctantly paid for the meds as my husband's needs them. Pretty sure that's my last visit to the Walgreens pharmacy in Woodland Park. Do better people. ?
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September 2022 by Annie Oakley
I live out of state and needed to send something time-sensitive to a friend overnight via FedEx to the store so she could pick it up there. I called the store right away yesterday before shipping to make sure everything would work out smoothly and was assured there should be no issue. Well, today they wouldn't let her pick up the package. My husband called and talked to two incredibly rude staff and my friend had to wait for an hour and a half. After paying $100 to get the package there, then covering my bases to ensure she wouldn't run into trouble, the last thing everyone needed was to have two rude women on a power trip hold everything up. Awful customer service. Wish I had corporate's number. But I'll bet I can find it.
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September 2022 by Jeremy Olson
The worst possible customer service I’ve ever encountered. Unhelpful, unfriendly, and rude both the associate and manager. The associate and manager give conflicting information and conflicting policies. I’ll never be a patron of Walgreens again after that experience. Do yourself a favor and take your business some where else!!
