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January 2024 by Rich Jensen
Nobody likes a broken car good people & had problem looked @ b4 nothing like YouTube was leading me no leaks so were good was drinking a qt oil every other day!!! Yuck...
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November 2023 by Eric Hauschild Jr
Great experience. Friendly staff, good work, reasonably priced. Will go back
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November 2023 by Carl Jr.
Routine oil change. Ready at scheduled time of appointment and got me in and out. Gave suggestions about other necessary service.
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May 2023 by Jason C
I had a breakdown and was able to make it to Dubois auto safely. They were gracious enough to take me right in and get my truck back on the road in a very timely manner. Outstanding service, knowledgeable and integrity are my first thoughts for Tom and Michelle! Thank you again. You made a bad day turn around for me, and I appreciate it.
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February 2023 by Doug Read
Our car had an audible air leak in the braking system and a pedal that drops to the floor when stopped. We dropped off the car and were told we would be contacted with a quote. Instead, we were called later the same day and were advised the car was ready for pickup. They completed the work without providing the quote. In addition, I was told that there was no air leak and that the brake pedal now had “good feel” after they bled the brake system. I responded by saying that there is 100% a leak as I confirmed same with a spritz of water before taking it in. The technician who worked on the vehicle was unavailable to discuss and I was advised the car was fine and ready for pickup. Unsurprisingly, there is still an air leak and the pedal still drops to the floor at stop signs. Paid $163 for them to flush the brake system which certainly didn’t hurt, but they didn’t address the main issues I had brought the vehicle in for. I had previously had a positive experience here on a wheel bearing replacement, but will be finding another mechanic moving forward.
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May 2022 by Jim C
I have been dealing with several issues on my Ford edge. Based on the recommendation of a friend, I decided to bring my suv to Tom at Dubois Automotive. They looked the vehicle over, figured out what was wrong and fixed it quickly. They took time and explained the repairs to me and their professionalism gave me confidence in their work.The SUV now runs great and I am a happy and loyal customer. Thanks Dubois.Service: Engine repair
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January 2022 by S Smith
I brought my vehicle in for service and I couldn’t be happier! The repairs were done in a timely manner and very fair pricing. I was met with knowledgeable technicians that explained my repairs clearly, to a person with little car knowledge. I would highly recommend their services!! I will definitely continue bringing all of my vehicles hereService: General repairs & maintenance
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January 2022 by Elena Luz
Amazing service!! Recommend to everyone who’s looking to get their car fixed. Pricing is good & you know you’re in good hands. Tom and Michelle are very kind and eager to help.
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January 2022 by Nancy Clayton
I can't thank the staff enough at Dubois for helping me while I was traveling and my truck broke down a block from their center. They went above and beyond to help me get my truck fixed the same day, so I could be on my way. Being in a situation like that, they could have totally taken advantage of my situation by charging me an arm and a leg, but they didn't. I would definatley reccomend this place to everyone! Thank you Tom and Michelle.
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January 2022 by Gianna Mannetti
Reputable shop. Receptionist always greets me by name. Recently got my oil changed which was done in a very timely manor. My family & I will not bring our vehicles anywhere else, we are customers for life. Highly recommend!Services: Oil change
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January 2022 by Jason Ruggiero
I was visiting my brother-in-law in Connecticut and had some car issues. Tom and Michelle understood my situation seeing that I had to be back in the road in a short period of time. They took care of everything and had my car and I back driving the same day. I can’t say enough great things!!!! Thank you again!!Service: General repairs & maintenance
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January 2022 by Erica Panico
Thank you Dubois for taking care of me when I was in need of my car repair. Wonderful service, amazing staff, good price, and Owners (Tom and Michelle) are top notch people!Service: General repairs & maintenance
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December 2021 by Chelsea Morales
On 11/03 my car stopped in the middle of the road. My parents came and helped me push it into the lot of Dubois. I spoke with Samantha and left my car keys with her so the following week they could look at my car. The following week 11/9 I had called the Dubois and I asked they were going to be looking at my car, Samantha informs me that she didn’t think to call me as a tow truck came and took my car on 11/4. I had to leave work early to make a police report, I spoke with trooper Sebastian and filed a police report, I am currently filing a civil suit as well. My insurance company has to settle with me on a payment and they only pay for a rental for a few weeks. I have to now pay for a rental until I find a car that’s suitable for my family and I. I have yet been told if the owner has reviews the footage because they said my car was at a bad angle and have yet to receive an apology. I am still confused as to how this happened because it’s unbelievable and that an owner/employees could be this unprofessional to not inform someone a car was taken off their lot when they are left responsible for it.My keys were still with them…still they didn’t bother to call and see if I sent a tow truck to pick up my car. I think this is an unsafe place to leave any car especially any suv.
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December 2021 by zuleyka morales
Horrible service. My sisters vehicle was STOLEN from this auto shop while it was under their care. If I were you, I would not trust them.
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January 2021 by Peggy Wright
Do yourself a favor and don't go anywhere else! Hands down the best auto body repair experience I've ever had. My car was delivered to me better than it was even before my little mishap.
