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September 2023 by Teresa Muscarella
Derek is wonderful! Very honest, knowledgeable, patient and a pleasure to do business with . This is my third Jeep that I have leased through Fitzpatricks and I would never go anywhere else .
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September 2023 by LZR Ace
Excellent service from staff, I dropped my vehicle off during off hours but they have envelopes you place your key into and write what your issues are. Phone was quickly answered and no attitude was present. Of course repairs are costly but that’s any dodge/ram/Jeep vehicle I’d highly recommend going here for repairs. As for buying or leasing a vehicle I’m not sure about they handle that.
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September 2023 by Peggy Dwyer
I worked with Larry for the purchase of my 2024 Jeep Wrangler Sport. He was fabulous! Quick responses to text and calls. Very knowledgeable. Thank you!
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August 2023 by Kelli Meeker
I had the most amazing car buying experience at Fitzpatrick‘s. No one hounded me while walking on the lot. They allowed you to look at everything and ask questions at your own pace. When I did ask a question, they were very knowledgeable and helpful. Also, the finance process was seamless within within a day and a half. I was driving off the lot with my new jeep. I would recommend Fitzpatrick ‘s to anyone that’s looking for a new vehicle. I love ❤️ love ❤️ love my new Jeep ! Thank you Mark Fitzpatrick you truly are one of a kind .
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July 2023 by Phillip Duncan
I had an Awesome experience with Mark Fitzpatrick. He answered all me and my wife’s questions either in person or through text. He wasn’t that typical sales person. Instead he was humorous, patient and really cool. I look forward to doing future business with him!
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July 2023 by Keith Dworkin
The salesman went above and beyond to put us in the vehicle we selected. Fastest, easiest process we have experienced. All the information was provided before we got to the showroom, we were out the door with our new car in less than an hour.I would recommend this dealership to anyone looking to get a great deal and excellent service.
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July 2023 by Jack Ward
Leased a new wrangler 4xE from Peter and the experience was seamless with no hidden fees, no separate discussion with the "manager" but rather a straightforward, no-nonsense approach.
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July 2023 by bryan hallahan
FitzPatrick’s is the place to buy a car working with Mark was the best experience I’ve had purchasing a new vehicle. His knowledge of the product and business ethics were by far the best. I highly recommend them.
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May 2023 by Chelsey Anne
After months of searching for the Jeep Wrangler I wanted, and getting the run around from a different dealership, I finally found Fitzpatrick’s. I had never been here before, but seeing as they had the exact Jeep I was in search of, I figured I’d check it out. Larry turned this nightmare into a dream! He made this process as easy as it could be, and made sure I was more than happy with my purchase. He was honest, personable, and caring. He let me call the shots and worked within my budget. I will 100% be back, as well as recommend this dealership to whomever will listen. 10/10 recommend!
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May 2023 by Chris C.
I had brought my truck to their "service" center to have recall work done on 3 different occasions (for the same issue) over a 6 month period. The first time they ordered and installed a part that had nothing to do with the recall. They said for the recall the truck had, I needed to find a dealer with a body shop. Apparently it's a thing that no Chrysler dealers in any reasonable distance of where I live have them. I bring the truck back to them, and they say to take it to a local body shop they work with to get an estimate. I get this done and two months later still haven't heard anything. I bring it back to the dealership for an oil change and ask them in person what the status is and they tell me they need me to go back to the body shop and get another estimate. A month later, I still haven't heard anything back so I call them for the service "manager" to tel me they are waiting for Chrysler to approve the work. Another month goes by without hearing from them and I call again. This time I'm told Chrysler didn't approve the work and I need to call them to get them to approve it. I love doing the dealers work and I have nothing better to do right? This is all while my tailgate randomly pops open while driving down the road, doesn't matter to them. So I call Chrysler and here's the best part....apparently Fitzpatrick fraudulently closed out the warranty as work was completed by them the first time I took the truck to them in December. They did zero work and billed Chrysler and got paid for fixing my truck. Stay away from these criminals and take your business elsewhere.
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April 2023 by Julianna Lupo
Derek M. was great to work with! He was friendly, knowledgeable, and a pleasure to work with. He listened to all of our questions and worked with us to get the best deal on my new vehicle. He never made me feel uncomfortable or pressured while doing business with him. I would gladly recommend anyone looking to buy or lease a Jeep to go see Derek!
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March 2023 by Joe Thompson
Best dealership I have ever dealt with!!!!!Easiest buying experience i’ve ever had and i’ll NEVER buy elsewhere EVER ….Mark was awesome to deal with and went over many different options and vehicles for me until we found the best one.
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March 2023 by Irene Freeman
Upon every visit, staff have been very friendly, courtesy and professional. I've always had a pleasant experience and visit. I would highly recommend others to your facility.
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February 2023 by Kj Mahoney
I had a wonderful experience at Fitzpatrick's Ram dealership. I called one morning when I found they had the truck I wanted on their lot. Mark was most helpful and knowledgeable. He initiated, confirmed and completed all paperwork within hours. It was simple for me. Everyone I met that evening, was nice and helpful. By 6 pm, I was drove my new truck off their lot! I would highly recommend their dealership.Purchased: 2022 Ram Laramie in January 2023
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February 2023 by Anthony Barrett
Went in for a rear window leak which service told me 3rd brake light was leaking, they replaced it. After picking it up it was still raining and I noticed rear window was still leaking. Called service next day where they told me the rear window/frame was not covered under warranty. Told service I’d be calling FCA which I did, FCA created a claim which they told me it was covered under basic bumper to bumper warranty. Fca told me to call service again and schedule for another diagnostic, when I called in service told me they would not work on my truck. Called FCA again and told them about this, I ended up calling another Service department for which even them told me the rear window/frame was covered under warranty. The other dealer confirmed it was in fact my rear window leaking, which they put in a claim and now I’ll be going to that dealer for the repair. I highly doubt I will be using Fitzpatrick’s ever again.
