-
December 2023 by Valerie Jenkelunas
Matt and Chase were exceptional! They listened to the problems I was having with the water in my home, followed up to test quality and find out why equipment was malfunctioning, and offered multiple solutions. It doesn’t hurt that they both have a great sense of humor- definitely needed when dealing with the headaches of owning a home!I recommend Water Doctor without hesitation and will gladly call when needed!
-
November 2023 by Joe Marchionni
Dennis and Rob provided a very transparent and detailed explanation when recommending the replacements of our well pump and tank. Also, their workmanship is high quality and communication is top notch. I highly recommend Water Dr. for your service or replacement needs.
-
November 2023 by Sylvie Jordan
Josh from the Water Dr. LLC serviced our well pump and filters recently. Our system was in distress due to lack of a required yearly service which we had inadvertently missed. When he identified that the system had failed he took quick action to ensure we had a smooth transition and installation of new system on the same day.He also took the time to explain how the system works and why it was so important to service the equipment yearly. Much to my surprise he created an alarm event on the pump that will give us notice to schedule our service call next year! Thank you Josh for such great service and for going the extra mile! Very happy with the results!
-
November 2023 by John Merrill
Matthew (McCoy) and Chase were excellent technicians and great people - very pleasant to work with. As we all agreed, It was a good call to change the pressure tank, since a valve actually fell off the T during removal of the old tank. Hopefully the new stainless steel will hold up to the corrosive water. Thanks - Jack Merrill
-
November 2023 by Katherine Singer
Very professional team. Explained everything completely and well and what the options were before hand . Were able to install the same day as the first visit. Will definitely use them again. Nice, intelligent, skilled group of people. The magic behind this operation is at least partly their leader Matt, he assembled a group of highly skilled individuals who seem to really enjoy working together. Superior esprit de corps!!!
-
November 2023 by Haskell Gray
Consummate professionals! The guys who came to my house not only provided a great service, they helped me understand how my water system works and how to care for it between annual services. They told about potential issues I may see down the road with regards to iron build up in the pipes. Hopefully I only need to call for annual service, but if I have an emergency situation, they will be the first call I make.
-
November 2023 by Rhiannon Morton
Matt from Water Dr took my calls for our well pump not working and gave me some options to try on my own before he would have to come out. His quote was more than reasonable compared to the other companies I contacted and he checked in on us in the morning to make sure we were okay. My father ended up having a friend who owns a well service company who helped us out, but Matt was great and clearly a wonderful person. I contacted many companies and besides the family friend, Matt was the only person who seemed to genuinely care about our issue and not just try to get the job. If we ever have well issues in the future we’ll use him and I’ve recommended him to several people already.
-
November 2023 by Margaret Rucker
I must say, I am impressed with the way this company handled our grievance! I would certainly recommend them to anyone in need of residential well services. They took immediate accountability for their service, and demonstrated that they are reliable and honorable. Thank you Water Dr! You have truly earned my family's respect.
-
September 2023 by Earl Darr
We came home today to no running water. We called for service and when Matt arrived he assessed our issue and found the problem quickly. Even though he was by himself he replaced our well pump and made sure we were up and running before he left. I appreciated his professionalism and him taking the time to answer questions and make sure I understood what was happening during the process.
-
September 2023 by Brian Edmiston
When our well pump quit on us on a Friday we called Water Dr and they came out the same day and replaced it for us. Matt and Chase were both extremely friendly and got the job done quickly. We would give the highest recommendation to anyone who may need their well serviced!
-
September 2023 by Jasmine Graham
Josh T did a fantastic job!!!! Water Dr LLC beat the other quotes that I received and offered the lowest price that I found. But more importantly, Josh did such great work. We needed a new water tank, softener, and pre-sediment filter and my previous set up was so badly rusted and poorly constructed. Josh was so efficient, kind, helpful, and professional. They will be my go-to plumbers from now on! Thank you, Josh!
-
August 2023 by riju thomas
Prompt and professional experience from getting a quote to getting the water treatment system put in within a weeks time. Have never experienced such a quick and efficient turn around for any job. Will highly recommend them for any water related issues.
-
August 2023 by Laurel Bonham-Duvall
We knew our well water tank was reaching its expiration date. In addition the gauge was broken and the well pump kept clicking on and off. I got referrals and estimates from several plumbers who told me what I needed at high prices.I searched online to check the cost of materials and labor to see if I really needed this gadget or that special part. My furnace repairman suggested the Water Doctor, so I called. Denis asked me to take a picture of the problem. He sent me an estimate right away that was lower than every other.We waited to gather the ? together and go on vacation. Two days after returning from vacation the water didn't come on. I called the Water Doctor and he and his partner came over that afternoon. Within 2 hours, I had a new well pump, gauge, fixtures, and a bright aqua steel water tank! He even threw in an extra filter. He honored the low estimate he had offered for the tank 4 months before. Everything was done efficiently, honestly, without sales pressure. The problem was solved for the next 5 years at least. All for less than $6200.00!As the lowest bid, I expected novices or shoddy workmanship. The two technicians were excellent, friendly, clean and efficient. Well done!
-
July 2023 by Shana White
Water Dr. is an amazing place of business!! I was experiencing a rotten egg smell in all of my faucets and decided it was time to check the well out. When I called late afternoon, they were very accommodating and they offered me service the very next day! The technician that came out gave me a half an hour notice and when he arrived he was polite and knowledgeable. They determined that I needed a new softener system and offered to install it less than a week later. I agreed and the installation was done quickly, neatly, and beautifully! I am nothing less than satisfied!! As an office manager to an HVAC company, I can tell you that these people really know how to do business! Well done Water Dr.!
-
July 2023 by Natasia Mysliwiec
Interaction was very professional and informative. I felt comfortable discussing options and the process for a water softener install. Josh was awesome and did a great job. Exceeded expectations. I would recommend their service to others and use Water Dr. for any future projects/issues!
