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January 2024 by Krista Rafferty
I called and got mrs.susan I was hoping to use the branch I lived close to, with my situation but she was of no help and didn't even see with her supervisor if they could do anything else.Very unprofessional I work in customer service and called another branch and got the help I needed with help and ease don't use this branch they need all new employees
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January 2024 by R T
They absolutely SUCK!!!!
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November 2023 by Kassandra Martinez
Slowest people I’ve ever encountered no wonder these ratings are lower than every other Webster bank around
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September 2023 by Alex Ortiz
Slowest people employed by any business establishment. It is nauseating.
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April 2023 by Tatiana Fingeret
Very disappointed with overall experience, branch manager is rude, the only phrase he uses - "what do you want me to do", "excellent customer service".
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January 2023 by Andrecka Kilgore
unless you like to be racially profiled STAY FAR AWAY FROM THIS BRANCH/COMPANY. I've been coming this branch for 2 years TWWWWWOOOOO YEARS ! Everyone knows me at this branch including miss Susan. Today Susan decided to racially profile me and had it made up in her mind that today I will come to the branch and do fraud ! I work for a group home and have authorizations for all 4 accounts which has not change over the two years. After Susan got off the phone, you can tell she was a disappointed that things did not go her way. NOT EVEN A SORRY. Her response was "we have experienced a lot of fraud lately" . A sorry could had went a long way. I still cant understand why she decided to profile me today after her helping me for years. Don't even bother calling the branch manager. The staff there will say he's out of the office. I will be reaching out tp corporate
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December 2022 by Vivian Ramia
The ATM at this location is constantly out of order. The staff is not very polite or helpful. They are usually involved in their own conversations and ignore waiting customers. I have been a Webster customer for 44 years and have never experienced such behavior in any other branch. Today, when the ATM was down I had to drive out of my way to conduct my business. I find this branch to be very lax and extremely unprofessional
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February 2021 by Joel Hurliman
Very convenient drive up or walk up ATM. Close to both Stop and Shop and ShopRite
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September 2020 by Brenda Rivera
Very Rude employee. When you work in customer service you have to have manners to your customers who are polite to you. If not quite your job!!!
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June 2020 by shakya brown
I am out of $100 dollars because of them!
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April 2020 by Maria Goncalves
Love this bank.....everyone is so nice and helpful......it's hard as it is in these times to just get a smile....and just too know that these employees come in and risk there life as well as there love ones for me and you...with a smile......words are not enough.....thank you Please stay safe
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June 2019 by Molly Kida
Love it thay are so nice
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March 2019 by Joseph Martino
Sometimes you just have to know when to throw in the towel.
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November 2018 by Bobby Smith
Terrible!
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October 2017 by Juan Rivera
This bank are bad real bad
