Advance Auto Parts is a business where customers generally have positive experiences. Staff members like Kara and Kailish are helpful, friendly, and willing to assist with tasks such as warranting car batteries and helping customers find new ones. Customers appreciate the kindness and professionalism of the associates. One reviewer noted that the store offers a good shopping experience with no long wait times at checkout, and staff are willing to go above and beyond, even offering to install windshield wipers. While prices may be higher than online options, this is typical for physical stores. However, there was a mention of an unhelpful associate during one visit, indicating that experiences can vary. Overall, customers find the staff helpful and friendly, making Advance Auto Parts a convenient place for automotive needs. The store provides good service and assistance, although some may notice higher prices compared to online shopping.
Service was amazing and helpful, he alerted me to try and get an exchange for my battery at Walmart, even thought it might affect my purchase from their store. I think they just created a loyal customer forever!!!
May 2026
Wonderful experience with Devin, extremely helpful, kind, tested batteries, offered to charge one for us, called immediately when it was done. Need more employees like him!
May 2026
Roy at the Avon location was of great help, very knowledgeable and kind. Made my day. It’s always a pleasant experience when you know someone loves their job and helping people.
