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April 2024 by Valéria Da Silva
I was very pleased with the efficiency of the Branch in Avon. Jenna Carpenter made me feel welcoming with her attention and professionalism. It has been a pleasure to work with her for all of my business and banking needs.Thank you so much Jenna
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March 2024 by Brittany Koziol
Been banking here since 2006!
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March 2024 by Chelsey Croce (Chelmark Sweets)
When we go to Bank of America, we ask for Jenna. Her professionalism, knowledge, and warm personality always make us feel taken care of.
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March 2024 by Janet Salutari
I have worked with DEBOLINA KARAR FOR over 2 months. She has been extremely .. helpful above and beyond straightening my accounts! I am 72!I HAVE BEEN WITH BANK OF AMERICA FOR 49 YEARS… I think helping with the first mortar in Torrington CT!PLEASE, PLEASE consider her to be on the top of your top or your list for Relationship Banker in Avon CT!Thank You!
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March 2024 by Jessica Davila
Absolutely love this branch! Jenna Carpenter is fantastic and has been a pleasure to work with for all of my business banking needs. The branch manager, Gerard Honig, is always so kind and quick to assist when necessary. I love an establishment that remembers their clients by name/face and this location does just that. I highly recommend this location over any other branch I've been to. Thank you BOA staff for going above and beyond for my husband and I!
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March 2024 by Ofer Doron
Needed some Notary Service and other bank Services today and Jenna was very helpful. She took her time and made sure all our needs were met. She was professional attentive and helpful.
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April 2023 by J Soto
Good bank with very helpful friendly staff.
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October 2022 by Kellee Wasoka
Only 1 teller. Every time I go it’s a 1/2 hour wait. Great tellers, poor business standards.
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August 2022 by Kellee Abramczyk
Only 1 teller. Every time I go it’s a 1/2 hour wait. Great tellers, poor business standards.
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July 2022 by Jeff S.
Beyond slow, 3 people in line takes over a half hour for normal deposit, but you can get someone to greet you at the door
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February 2022 by Paula Martinez
I have had an account with BOA for over 16 years and the experience I've had at this location has always been a problem but this last experience is enough to close this account. I had to go inside because the ATM was not working. I had some questions regarding the fee added to my account. The csr, customer service representative, told me to talk to someone on floor regarding any questions. There was no csr on the floor. She went to look for the csr and proceeds to talk about my account out loud to another csr. Another customer behind me looked at me and we both were completely horrified at the lack of privacy. The other csr then tells me to call in instead of just answering some of my questions. I will not be returning to this location and BOA will be losing me as a customer
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February 2022 by Angelica Granada
(Translated by Google) Excellent service, the advisor who assisted me was wonderful, Mr. Taulant Kostallari, a separate professional who also speaks Spanish, guided me and gave me the best options. I congratulate the Bank of America for their service and their work team.(Original)Excelente servicio el asesor que me atendió maravillo el señor taulant kostallari un profesional aparte que también habla español me oriento y me dio las mejores opciones felicito al banco of américa por su servicio y su equipo laboral
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February 2022 by Lllnnnn V.
I went there to get a letter notarized,the notary guy said he can not notarize the letter without a notary block,it wasn't a document that needed all that ,this is not my first time getting my letter notarized,it just sounded so dumb,a notary block or whatever he calls it is something a notary should have to stamp,I just can't believe this bs ,I think he is discriminating and they don't wanna help me Update He called the embassy and told them to reschedule my mom's appointment,discrimination still exists,stay away from boa The guy just couldn't stand me inviting my mom to the U.S that he refused to notarize my letter then I reported him and he decided to call the consulate to reschedule my mom's interview,guess what she don't need to come here anyways,it's not what it looks like,everyday black people deal with discrimination
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January 2022 by Yazmin
Went here to open a new checking and savings account, and to order a new debit card and checks due to our original checking account was compromised. I spent probably an hour there. The employee that took care of everything said I would be receiving my debit card and checks in about a week. A week later nothing came in my mail, so I called Bank of America customer service line for them to helped me tracking my card and checks, it turned out that the employee never ordered neither the debit card nor the checks. I called the manager at this location, left a message for him to call me back, but never did.
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November 2021 by K P.
Super slow and rude tellers. 1 teller on 7 people in line. Always like this at this location