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February 2024 by Alfred Roy
When I needed to delay pickup by 2 hours, the staff was helpful and understanding. Picking up the vehicle went smoothly, no hassles, and the vehicle was clean and ready to go.
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January 2024 by Anthony Eulie
The branch called me on saturday to confirm my reservation for monday. when i couldn’t call back on saturday, they simply decided to not have their reservation ready for monday. they tell me “wErE tHe BuSiEsT bRaNcH iN CT oN mOnDaYs” seems weird, they’re not even near an airport or city. We make a time for Monday afternoon, i can’t get a ride there so I come early tuesday morning to be told they gave my confirmed reservation away. I’d make them less busy and go literally anywhere else.
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January 2024 by Robert Perry
The same great service I always encounter.I appreciate it Robert Perry
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January 2024 by Jill K
Avon enterprise shines professional courteous service...
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December 2023 by Daniel Ditz
In and out very quickly. Enterprise is by far the best car rental agency Ive used and Ive used many
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September 2023 by Craig Audia
Love the Avon CT Enterprise Branch, they always honor your reservation with the car you asked for, even took care of me for last minute walk in, they always give me a lower mileage car when I do my CT to TN vacations to pretty much guarantee me a trouble free driving experience, there's closer branches to my home, but I'd rather go to Avon Enterprise over any other!!!!
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June 2023 by Marti
I am giving 3 stars because 1 out of 3 cars I have rented:- were dirty- showing they need maintenance (oil change or other) and was told to "ignore" the message but it's nerve wrecking to drive a car with a blinking light that says car needs to be checked or the tires are low on air.
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May 2023 by Kevin Craig
Reserved a luxury rental only for it to have a check engine light. No other car was equivalent that they had on the lot. They looked around at other Enterprise offices and found a luxury car. Asked if I can be provided a ride to get the car and was told no. Finally got a ride home after I had to show that I was angry and frustrated !This should have been offered from the beginning seeing as how the car I was trying to get wasn't available and have to go somewhere else to get it. This will be the last time I use Enterprise!
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May 2023 by William Jacques
I was supposed to get a truck, instead got a jeep compass that reeks of smoke, has low tire pressure, and has a cracked windshield
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May 2023 by Lisa Ryder
Absolutely terrible experience with Roadside Assistance and this branch. We were less than 20 miles from the start of the trip when we got a flat tire. And spent 3 hours on the side of the road making repeated calls to get help. Eventually, we just had to call our own Uber to get back home (yes our trip and business meeting were ruined). The local branch manager promised to make it "right" and has refused to return my calls since.If I could figure out how to cancel my Enterprise account, I would - had to settle for deleting the app from my phone.Never again.
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May 2023 by Jake Allen
I have consistently had an amazing experience at this location. Everyone is so helpful and makes renting as easy as possible. Definitely recommend to anyone.
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December 2022 by Brian B Gomes
Convenient location. Matt was very friendly and accomodating. Rented a 2022 Rav4. Car was ready as promised. Smooth/quick rental process. Easy drop off. Will rent from this location again.
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November 2022 by Kenneth Gutierrez
Excellent service and seamless coordination with my insurance company (this was a rental while my car was being repaired after an accident).
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November 2022 by Dan Page
Very quick & straightforward process to pick up the rental car; returning the vehicle was also very easy.
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November 2022 by Mahdieh Zabihimayvan
Friendly, professional, and responsive staff. Offering good cars that's worth the price
