Marshalls offers a constantly changing selection of items across ladies fashion, shoes, beauty, home, men's, and kids, with new surprises arriving daily. Customers appreciate the variety of name-brand products at affordable prices, especially for shoes and everyday clothing. The store is often praised for its clean environment and friendly, helpful staff. Many shoppers enjoy finding good deals on shoes, noting that even high-quality sneakers at Marshalls last about six months, making it a practical choice for budget-friendly footwear. However, some locations experience supply issues, resulting in a limited men's clothing selection, and the store can sometimes be disorganized, with unlabeled or mislabeled items and shelves that are picked over. Despite these issues, the staff's kindness and helpfulness are consistent highlights. Overall, Marshalls is seen as a store full of surprises, where shoppers can discover new brands and deals, making shopping an exciting experience. Its ever-changing inventory and affordable prices keep customers coming back for more.