New Balance in Avon is highly praised for its exceptional customer service and knowledgeable staff. Reviewers consistently highlight the professionalism and patience of the employees, especially during challenging situations. One customer commended the team for their calm demeanor while handling a disruptive child, emphasizing the staff's ability to maintain a positive atmosphere in the store. Anthony, a standout employee, received multiple accolades for his attentive and helpful approach. He listened to customers' needs without pressuring them to make unnecessary purchases, ensuring they found the perfect fit for their walking needs. Customers were pleasantly surprised by the fitting process, which included personalized attention and thorough assistance in selecting styles and colors. Another reviewer noted the manager, Zach, who resolved a complicated issue with a shoe order efficiently and without hesitation, demonstrating the store's commitment to customer satisfaction. Overall, visitors to New Balance in Avon consistently report a welcoming environment, effective service, and a strong likelihood of returning for future purchases.
Work with Anthony Allegrini @ avon new balance. He was amazing. Told him what i needed (10 days of serious European walking) . He did not up sale me and really listened
July 2025
Carlos was very informative and helpful. Another positive new balance experience
April 2025
This was my first time coming here and I had a very good experience thanks to Anthony. He was very kind & very patient. It was all so fast (no rush) and I left happy !
