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December 2025 by Alex Garvey
Always a pleasant experience! The staff are cordial and are always understanding. Dr. Bertalino is a great veterinarian.
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September 2025 by Laura Snell
It was fine but I did have two issues. I was asked to text them when I arrived but no one got back to me so I kept sitting in my car waiting. And, I had no clue where to go once I got in the store. I had to ask my dog groomer
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July 2025 by Ann Milana
I think the Vetco clinic is wonderful. Everyone is friendly, helpful and looking out for our best interests. I would like to request a print out of the dogs rabies shots. We don't have the means to do it at home. All else is perfect.
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July 2025 by kyle Jordan
They did not check my dog and the person who does the intake put absolutely the wrong information on her chart they said my dog was in good health gave her something that wasn't in her paperwork besides heartworm pills my dog was sick until Thursday I had to put her to sleep the never check anything on her gums was pale white and had lump in her lower area so she die of cancer tumor and internal bleeding and vetco said she was great
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June 2025 by Karen Hackbarth
Employees were very courteous and handle our dog with care. It was an easy and great experience. Quick and easy
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March 2025 by Tom Caraher
Terrible scheduling and management by staff. I had a 1PM appt and didn’t get seen until 2:15
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February 2025 by Katie Thomason
We had booked an appointment, but waited over an hour to be seen. There is no waiting room, screens or chairs, so other pets and owners are all crowded together in the store, which is stressful for the animals. The employee checking us in was unable to tell us who was next or how long we would be waiting. The employee took no responsibility for selling the wrong package to us, claiming that they were just the check in person. This resulted in a surprise bill for the boosters - another $150. Two stars, rather than one because the vet herself was lovely and considerate of our dogs.
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October 2024 by Carrie Robinson
The attending veterinarian was pleasant, professional, and attentive.
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September 2024 by Madi Wahoot
Pretty decent, got my cat microchipped here. The actual microchipping process went quickly and smoothly and the technicians were very knowledgeable.
My cat is a rescue I had recently gotten, but he is about 4 years old already. He came from a not so great place, so he wasn’t in the best health when I got him. The staff were a bit rude in the beginning questioning some medical history I didn’t have. They also over exaggerated some medical issues he may have, urging surgery immediately - but when my mom went back in to double check, after realizing he was freshly rescued, they backed off their original statement and simply said he should get a check up then. Could’ve been no issue if they had looked at the paperwork I had stating he’s a fresh rescue or asked me any questions before just jumping to conclusions and being rude to me as a result.
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November 2023 by Cristina Rodriguez
Super nice, the veterinary and her staff were polite and professional, plus they told me everything of Hershey and what she needed. Thanks for everything.
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August 2023 by Tricia B.
This Petco is located between Puerto Vallarta and Staples in Avon, although each is stand alone and has space between the buildings. Parking is decent for space. As Petco is where the pets go, there is grass in front of the store with two poop bag stations and a trash can. Inside, most of the space is the store, but the grooming station was open with dogs being attended to, and there were signs for training classes available. I may have been here on an off day, but this Petco is cluttered in terms of supplies. There were a lot of carts out with stock, some even blocking the shelves. A lot of areas will need facing, although the food sections were really well maintained. More importantly, the living animals also looked well maintained. Their cages were clean with food and water clearly available. They were all doing their thing - turtles crawling into water, snakes hiding, mice running on their toys, and canaries tweeting suspiciously.
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June 2023 by Ana B.
I brought my pup for a bath and a haircut at Petco of Avon for his scheduled time at 1:15. The young man at grooming immediately took him in, and we discussed how short he should go. He also wanted to see his most up to date Rabies vaccine. He said he would call me when he's ready in around three hours.So I went around town to do some errands. I got the call around 4:00 that he's ready and I could pick him up. I couldn't wait to see his fresh new summer haircut!I was so, so very embarrassed with what the groomer told me. He said they couldn't cut around his face, he was way too aggressive. He really isn't an aggressive dog at all. He's had most of his teeth removed, so couldn't be aggressive by biting.I thought they did a great job on his body, and he smelled so fresh and clean. His head was a bit uneven because he was wiggly. They didn't charge me for this haircut, that was pretty embarrassing too, they worked on him for a long time. They didn't even want to accept my tip. I truly appreciate their honesty and their hard work. I'm going to work on fixing the unevenness my self.I recommended Petco of Avon even if I won't be returning here. They are hard working and honest. If your pup could sit still it'll be so much easier for everyone.
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December 2022 by Jung K.
Never going back again, and will tell all my neighbors and coworkers to stay away until they have complete turn over of the grooming staff. Today, we took our Maltese to the Avon Petco for only the second time since moving to Bloomfield two years ago. We are either cursed, or they assign the worst groomer for infrequent customers. After a disastrous first experience in 2020, we've been avoiding the Avon location like the plague until this time, because there were no other alternative locations with available appointments within a few weeks. This time, my wife even showed a photo of our dog with desired look, and specifically told the groomer (Leanne) to leave the ear hair long. Amazingly, they failed us again. Now our Maltese looks like a giant rat with disappearing ears. Once is a mistake, twice is incompetence.
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December 2022 by S K.
A picture is worth a thousand words. Haircut done by LeAnne. The breed is a Maltese - I know it's hard to tell.
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January 2022 by Jessica M.
I left a review on Google for this location and when i did i saw multiple negative reviews. I cut them some slack and rated them 4/5 stars because some of the employees are friendly, and I thought that was pretty generous for not finding anything there i needed the 2 times i went there. I went to go see if I got a response on my review, and my review as well as all the negative ones were gone. I have heard of companies paying to get bad reviews deleted off google but until now have never seen it happen. Should be illegal. Some of the employees are nice, others are beyond rude.
