-
November 2023 by Cristina Rodriguez
Super nice, the veterinary and her staff were polite and professional, plus they told me everything of Hershey and what she needed. Thanks for everything.
-
August 2023 by Tricia B.
This Petco is located between Puerto Vallarta and Staples in Avon, although each is stand alone and has space between the buildings. Parking is decent for space. As Petco is where the pets go, there is grass in front of the store with two poop bag stations and a trash can. Inside, most of the space is the store, but the grooming station was open with dogs being attended to, and there were signs for training classes available. I may have been here on an off day, but this Petco is cluttered in terms of supplies. There were a lot of carts out with stock, some even blocking the shelves. A lot of areas will need facing, although the food sections were really well maintained. More importantly, the living animals also looked well maintained. Their cages were clean with food and water clearly available. They were all doing their thing - turtles crawling into water, snakes hiding, mice running on their toys, and canaries tweeting suspiciously.
-
June 2023 by Ana B.
I brought my pup for a bath and a haircut at Petco of Avon for his scheduled time at 1:15. The young man at grooming immediately took him in, and we discussed how short he should go. He also wanted to see his most up to date Rabies vaccine. He said he would call me when he's ready in around three hours.So I went around town to do some errands. I got the call around 4:00 that he's ready and I could pick him up. I couldn't wait to see his fresh new summer haircut!I was so, so very embarrassed with what the groomer told me. He said they couldn't cut around his face, he was way too aggressive. He really isn't an aggressive dog at all. He's had most of his teeth removed, so couldn't be aggressive by biting.I thought they did a great job on his body, and he smelled so fresh and clean. His head was a bit uneven because he was wiggly. They didn't charge me for this haircut, that was pretty embarrassing too, they worked on him for a long time. They didn't even want to accept my tip. I truly appreciate their honesty and their hard work. I'm going to work on fixing the unevenness my self.I recommended Petco of Avon even if I won't be returning here. They are hard working and honest. If your pup could sit still it'll be so much easier for everyone.
-
December 2022 by Jung K.
Never going back again, and will tell all my neighbors and coworkers to stay away until they have complete turn over of the grooming staff. Today, we took our Maltese to the Avon Petco for only the second time since moving to Bloomfield two years ago. We are either cursed, or they assign the worst groomer for infrequent customers. After a disastrous first experience in 2020, we've been avoiding the Avon location like the plague until this time, because there were no other alternative locations with available appointments within a few weeks. This time, my wife even showed a photo of our dog with desired look, and specifically told the groomer (Leanne) to leave the ear hair long. Amazingly, they failed us again. Now our Maltese looks like a giant rat with disappearing ears. Once is a mistake, twice is incompetence.
-
December 2022 by S K.
A picture is worth a thousand words. Haircut done by LeAnne. The breed is a Maltese - I know it's hard to tell.
-
January 2022 by Jessica M.
I left a review on Google for this location and when i did i saw multiple negative reviews. I cut them some slack and rated them 4/5 stars because some of the employees are friendly, and I thought that was pretty generous for not finding anything there i needed the 2 times i went there. I went to go see if I got a response on my review, and my review as well as all the negative ones were gone. I have heard of companies paying to get bad reviews deleted off google but until now have never seen it happen. Should be illegal. Some of the employees are nice, others are beyond rude.
-
December 2021 by Rose N.
I used to shop here for my fish for years. The aquatic specialist, Bob, was very knowledgeable and I had a great relationship with him. When he left a young girl took over, which at first I was skeptical about because she seemed so young and I didnt think shed have much experience but she turned out to be very knowledgeable as well. I had some weird things growing off my shrimp, and she was able to identify it as vorticella and told me she had dealt with an outbreak in her breeding tank before and taught me how to take care of it. She was very enthusiastic about fish and seemed to care a lot, and it was good to see another passionate fish keeper working there. Unfortunately she no longer works there, and there is a new guy that took over the aquatic department. His name is Kyle or Kevin I think. He does a good job at keeping the tanks looking clean, but that's about it. I had bought some shrimp that had the same parasite, so I came back to get the stuff the girl recommended because it worked well the first time but I couldn't remember what exactly it was. I asked him, and he told me shrimp cant get parasites. I showed him some research I did on it and he told me hes been doing this for years, hes the specialist and knows what hes talking about. I ended up going to Blake's aquaden for help instead. Then I went there again recently, and I asked about some sick and dead bettas I saw. Plenty with swim bladder disorder. He told me that "unfortunately fish die" sarcastically, and said that he'll give all the bettas frozen peas to help with the swim bladder disorder. I told him I have read that doesnt help with bettas and can make them worse, he again told me he knows what hes talking about and that he's very knowledgeable. I fact checked myself when I got home and learned I was correct. He also gave me some incorrect information about other fish, the size they grow to, their temperaments, etc. And it's a good thing I've been in this hobby long enough to know he isnt right, because he could kill off someone's fish with this bad advice! It makes me sad that they replaced enthusiasts with people that dont care. If petco isnt going to hire people already in the hobby, the least they can do is hire someone willing to learn and improve their advice!! Not someone stuck in their ways giving wrong advice!
-
December 2021 by C P.
My dog is a scaredy cat when it comes to having a bath and grooming. Each time I bring my very furry Australian shepherd Shepard for grooming at the Avon store, I'm also very please with the results. They do a wonderful job and are very pleasant.
-
September 2021 by Bill B.
Love petco. I get my fish there, I get my dog food there, I get my labradoodle sheered there, I get pet toys there, I also got my girl friend her diamond ring there, just don't tell her that! . Petco is where the pets go. I love my girlfriend.
-
September 2021 by Patricia L.
My husband brought our Portuguese Water Dog to be groomed at this place because our regular groomer is temporarily closed. What a MISTAKE! The groomer there asked whether to cut her to 1/8 inch or 1/4 inch. Huh? My husband clearly had no clue, but any experienced groomer should have known that neither length was appropriate for a wavy-haired dog of this breed. My poor, normally fluffy pet was shaved so short that she looks like a hideous, hairless freak. She will also probably need to wear a sweater for months because the summer is over and she is almost BALD! I will never go to this place again and suggest everyone else avoid it too.
-
September 2021 by Ryan Betas
Great experience with amazing and talented people.
-
July 2021 by Elisa F.
Great first experience at Petco in Avon! Colleen was our groomer and she did such a great job! Our dog Millie was so excited when she got there and didn't seem nervous at all. Also a very nice Petco inside! We will definitely be back to get a grooming here, even though it's a little out of the way. Very impressed!
-
March 2021 by Jackie R.
Dog went in for a grooming service and ended up with dandruff. Disgusted with the service. Was not notified when my dog would be done. Also noticed nails were trimmed horribly, with bits of it unevenly cut and dog kept licking injured foot. DONT GO HERE
-
February 2021 by Maxine Chesanek
We love everything about the Avon Petco location. Everyone there is awesome and they all love our old man Vito and sweet Rosie! They make every trip there a fun time. Thanks for being so fantastic!
-
November 2020 by Victoria A.
I went to Petco and received a very rude service from both the cashier and manager. I never want to come back. Worse customer service I have ever received. It's a shame because their grooming service is amazing and everyone else is nice.