“Getting a storage unit here was a great experience. The staff was all prompt in their replies, answering questions, and helping us navigate our move… Fairly priced with reasonable terms and it felt like a very secure and clean situation.”
“Terrific experience renting a truck here. Everything was ready to go; facility manager was SUPER polite and helpful; easy return process later the same day. Facility is sparkling clean and they did not pull any shenanigans with extra charges unlike the redneck ripoff on Rowley in Winsted. Definitely recommend you rent your UHaul vehicle here instead of the other local location which is a pit!”
“I rented two trucks from here, a 15' and a 10'.
The 15' one had around 170k miles, had VERY loose steering, dangerously weak brakes, and used up around 14 gallons for 65 miles. I needed it for the ramp.
The 10' one had around 7k miles, had much better steering and brakes, used just 4 gallons for the same trip as the 15' one, and had modern amenities like a rear-view camera.
The process to rent and return was straightforward, although returning after-hours was annoying because you have to take a bunch of pictures in the app.
If both trucks had been like the 10' one I would have given 5 stars, but it's a roll of the dice on whether you get a good truck or not.”
“Called in looking for a truck because of a mix up with another location. They were super helpful finding me a vehicle even though they didn't have one available.”