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October 2025 by Debbie O
Better Built Basements has never disappointed. We’ve had our basement finished along with work done in our living and dining room. Always professional, affordable and efficient. Special shoutout to craftsmen & painters Mike, Jeremy and Noi. Thank you.
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September 2025 by Betty Guichardo
I had an amazing experience with Better Built Basements. When they say “
From “unfinished to unbelievable “they are not kidding ! My basement renovation is fantastic . I am enjoying the new space for years to come thanks the beautiful work done by this company.
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April 2025 by Steven Coddington
After researching multiple companies for our basement renovation, Better Built Basements clearly stood out—and now that the project is complete, we can confidently say we made the right choice. From the first consultation to the final walkthrough, their professionalism and attention to detail were unmatched.
The quality and craftsmanship of their work exceeded our expectations. Every finish, fixture, and piece of trim was installed with care, and it really shows in the final product. We’ve had friends and family over, and everyone’s been blown away by the transformation.
What really impressed us was the value. We received quotes from several other companies, but Better Built Basements offered the best balance of price, quality, and professionalism. They worked within our budget without cutting corners, and the results speak for themselves.
If you're looking for a company that delivers top-notch results, treats your home with respect, and offers exceptional value and service, look no further. Better Built Basements truly lives up to their name, and it was an absolute pleasure.
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April 2025 by Terri King
Better built did a basement project for us converting little used space to a rec room in our Milford, including a fire egress window. Team was professional and easy to work with, responsive and quality craftsmanship.
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March 2025 by andrew smith
This is our second time using BBB for a job. I needed to change out my kitchen sink. After talking to the design team they were able to cut my kitchen counter and add a new sink and disposal without having to redo my island or buying a new quartz countertop. They saved me lots!!!! Job was done in a day and fantastic! Quick, clean and completely to my satisfaction!
They are the best! Thanks so much Better built team!
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December 2024 by greg ward
The before and after transformation was incredible. I would highly recommend them to anyone looking to upgrade an unfinished space into a livable comfortable space. Very easy and efficient to work with!
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November 2024 by Dave Lake
Better Built Basements does amazing work. In addition, they truly care about their clients and what their vision. Highly recommended.
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November 2024 by Kelsey Baron
Better Built Basements was fantastic to work with! They were organized, timely, and clean. Couldn't more highly recommend!
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November 2024 by John
We are very pleased with the installation of vinyl floor covering in our basement. The work was on time and conducted with care and craftsmanship. All were very pleasant to deal with.
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September 2024 by Timothy Herring
BBB just finished my basement and they did an incredible job. All of the representatives and tradesmen were very professional and the work speaks for itself. I highly recommend BBB.
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September 2024 by Mic Andre Soph
Better Built Basements successfully completed a project on-time and on-budget for a partial basement finish. Our project in Fairfield county Connecticut involved the necessary permits and featured a walkout foyer/small rec area and bedroom with large picture window.
The project contract and documents outlined the components and build specs in a clear 'checklist' way at quote and onset of work. The finishes were consistent to match quality and style of the home.
Supply partners/labor were smoothly coordinated by management at BBB and project manager. The plan had an easy to understand calendar of steps in the construction to keep the homeowner in the know.
Quality and commitment of work crew all very skilled and sound. Excellent attention to detail. Great communication whenever questions arose on next steps or specifics.
I would recommend as the expertise to coordinate and see all aspects through to completion is quite valued.
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August 2024 by Deb Solomon
BBB did an amazing job of finishing the basement of our Danbury home. Every worker was courteous, friendly and professional. I would happily recommend BBB to anyone looking to finish or remodel a space in their home.
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August 2024 by Nicole Petrozza
Better Built finished over 1,000 sq ft of our basement in East Hampton including an addition of a half bath. Their prices were reasonable compared to other quotes we got and it was a pleasure working with them. They are very responsive (Kaitlyn is fantastic), professional, and trustworthy which made the whole process go smoothly. Everyone involved on the project was great and I was very appreciative of Jake handling all of the final details and delivering a high-quality end result . Very happy we decided to go with them and would recommend them to anyone.
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July 2024 by Christopher DeCamp
Overall, our experience with Better Built Basements was Very Stressful, Very Frustrating and Very Disappointing. Specifically, the Owner, Jim Tranmer and his Mangement Team were Rude, Inconsiderate, and offered ZERO Customer Care. They failed on numerous occasions to follow their own work schedule inconveniecing both my wife and myself. When we called to complain to Mr. Tranmer, he refused to take our phone calls and basically told us "since we had signed a contract granting them access to our home 7 days a week, 7 a.m. to 7 p.m. that we should just stop complaining and just let them do their job."
In our opinion, Mr. Tranmer is basically an Ungrateful Bully.
Thankfully, Jake Barnett, their Project Manager stepped in and helped to guide the project forward and helped save the job. Good Job by Jake who was able to usher the project forward to a successful conclusion!
The workers and subcontractors who actually did the Hard Work were actually very kind and very respectful and ultimately did a Very Good Job of Finishing out our Basement.
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July 2024 by Paula Burch
The reason for my low rating is; 1: We are still dealing with problems from the companies they use as sub contractors. 2: When trying to resolve issues with the owner J Tranmer he at times rude and unhelpful.3: The work took so much longer than promised due to the sub contractors and when we tried to get Better built to come back to finish their part it was one delay after another. Many of my friends ask who did the work on our basement I will not give them a referral.
