Bicycle Shops near Berlin, CT

“I stopped in a few weeks ago and wanted to just take a look at some new snowboarding boots because my current ones feel as though I’m sliding out of them after four years of owning them. Immediately Craig(owner) finished helping one customer and jumped right over to helping me. He listened to every aspect of my concerns with my boots from concern of boa’s versus laces to ankle support come for, etc.. After trying on about three different boots, he introduced me to Nideckers and it was a perfect match. I finally was able to feel comfortable in a boot that felt secure didn’t cause pain and fit my foot exactly how I wanted it to. While trying on different boots and having me wear them for a while to make sure that they were comfortable and had me walk around in them, he was also chatting with me about my board set up different types of bindings, and different types of boards. I expressed my goals for this season and he was very helpful with all of his knowledge. The most comforting part was he didn’t treat me like I didn’t know what I was talking about. He actually was able to teach me in a constructive way where he made me think of what the answer could be. Although I’ve been riding for a few years now and very comfortable with my riding he was able to help me just a little bit more with teaching me the correct way to have my bindings how to set up my board to different styles of riding. It was such a good experience I dont think ill forget it. I went home and took all of his advice, drove to the mountain the next day and what a difference. Although im now learning my new set up I feel so much better and more in control of my board. Great place and I will definitely be back!”

“Bought 2 bikes in this Trek store, at different times. The shop looks great and the people there are very helpful, courteous and competent. It is always a pleasure to go back to this store.”

“Deb & Steve offer the most a bicycle shop could offer. They talk to you, help guide you toward the right bike for you, if you want. They are incredibly knowledgeable, personable and professional every step of the way from selection to fitting the bike to you. On top of that, they are active in the community locally and at the state level, speaking up for small businesses. I cannot say enough and recommend their shop 100%.”

“Have not been on a bike for years, where to start? Checked out a few bike shops, but when I stepped into Cycling Concepts, WOW. So many bikes to choose from, and Keith was wonderful. He asked questions to determine what type of riding I would be doing and found the perfect bike for me, could not have felt more comfortable on a bike, like was made for me. He got the frame size exactly correct, adjustments to seats etc. were spot on. I never felt pressured to purchase anything, and trying different bikes was no inconvenience for Keith. Although he did not have my perfect bike in correct frame size in shop, he sourced one out, said two weeks max, and to the day, picked up my new bike.

This shop not only has a huge selection of the best named bikes, caters to all types of riding, but makes your safety and proper fit a priority. I highly recommend the vast experience that this shop offers, from purchase to repairs, you can certainly ride with confidence. Enjoy!”

“I recently got into road biking and I'm so thankful this place exists. The shop is beautiful and the staff is amazing. Chris, Matt, and Molly have all been friendly and patient with my thousands of questions and have shown their expertise throughout. I can't recommend this shop enough.”

“As stated this is a family-owned and operated business, and it really shows with its customer service. I dealt with both father and son on the phone in my search for a particular, virtually impossible bike to find this Christmas season, that my grandson wanted. They spent lots of time with me on the phone trying to see if and how it could work or if there were alternatives. They took the time to send me pics of bikes that might be available in a few months. I got lucky and found a bike at another shop, but if Renaissance would have had it, I would have purchased it there.”