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November 2023 by MICHAEL YANNOTTO
The Manger in ronkonkoma ny is very disrespectful she dose not change the food an leaves a lot of out dated food out I hope u can take care if this issue an she should be fired
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August 2023 by LovelyNess
Cumberland farms in Catskill is a Disaster!!! They have a Dm that's beyond Rude the place is All over place Literally Everything Broke In store smh. Instead of Putting signs up We keep getting Flat sodas and We are told that there Dm keeps taking the sign down which doesn't make Sense if it doesn't work
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June 2023 by Jacklyn Luhr
The Cumberland Farms on the Eastside of Troy is amazing. Super friendly staff.However, with the staffing crisis corporate has abused their solid staff members. Some quit and some are just showing up burnt out.These folks deserve more! They deal with the public that spend their money in that specific location for a reason… basically bc of your amazing staff!…without them there’s always a Stewart’s steps away.Pay the the ones that show up for not only you but, the customers MORE!
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June 2023 by Wayne Mann
Speaking as a person on a fixed income, I would like to call out Cumberland Farms for increasing the price for their coffee by 30.3% from $.99 to $1.29. That is way more than the cost of living. I was spending over $700.00 a year on just coffee at Cumberland Farms. But as goes the price of their gas not being cheaper that the competitors any more, so goes the increase in their coffee.Although I think maybe I should thank Cumberland Farms for saving me, with the increase, $939.12 a year. That’s not counting the$58.69 of State taxes. Thanks again from a former customer,
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June 2023 by Amy Kaiser
I used to work for cumberlandfarms n I will say this the Dm that was my area was very good her name was Cassandra she made sure the store was up to par n made sure the customers had items . That being said the store in forestville ct the Dm there her name is Jill she could care less about that store the manager Josh has ABSOLUTELY no clue how to run a store he doesn’t work his 48 hrs as required the store is never stock holes everywhere no dates on product n I can tell you this his assistant manager works more than the store manager does n does a better job. Jill the Dm n Josh the store manger are buddy buddy so you can tell her anything.Jeff Hampton the big boss needs to set his Dm straight . You can’t say anything to Jill she could care less.Set by example is my motto n will tell you they DO NOT
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May 2023 by John Rekus
Hello,I work for an agency who runs group homes for developmentally and intellectually disabled adults. Cumberland farms is a daily stop for the 3 men I work with and myself/ family. Today we stopped at the Cumberland farms in Canterbury CT. One of the individuals I work with is a firefighter. He goes to weekly trainings, drills, and live burns. Every other Cumberland farms offers free coffee to first responders. So today at about 2:20- 230pm we stopped in and this individual asked if the store still offers free coffee to first responders/ fire fighters, the woman working behind the counter responded in an extremely rude manner. Only if you have your uniform.Since this individual was just on his way home from work from the United States Submarine Base in Groton CT with his day program he didn't have his uniform. This woman in front of other customers was extremely rude with how she said the above, but then looked at her co worker and rolled her eyes. My individual asked instantly "did I do something wrong, and does she think I am lying?" This rudeness upset this individual by rolling her eyes and the tone she used to where he was hours later still upset because of the fact she implied he wasn't a firefighter and was seeking free coffee. Another customer thank him for his service and bought him a coffee. This worker then just shook her head.Not only was this unprofessional and inappropriate but it discouraged a person with developmental disabilities for over 5 hours who spends money at your corporation daily along with his peers and staff. Also my family and myself spend about $200 a week between gas cigarettes and coffee I know myself and family will not be returning to Cumberland farms because of this incident nor will any of the members of the group home. This could have all been prevented by this woman not being rude by her tone of voice and rolling her eyes to her co-worker I find it extremely unprofessional immoral and unethical to assume someone with disabilities cannot be a firefighter or first responder. This worker I feel definitely needs re-education and customer service I will be posting this and asking friends and family to share. I feel an apology and my individual I work with should be treated as equal as anyone else who walks through those doors thank you for your time
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March 2023 by Korena Cave
worked there liked it but to many bosses no one in charge
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February 2023 by peyton lavallee
Cumberland farms dislikes their employees so much that morale is TAKEN from them on a regular basis. I’ve worked here for over 4 years and we are the most depressed staff in existence. Our store fish we have had for ages died recently, I go to get another one because people are sad and now it’s problem? This company is a joke. I’m working here to HELP, I have a degree and can leave at any time but I choose to stay. I don’t know anymore.
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December 2022 by jaden smith
Not so good tbh i would not suggest working here ive been waiting for them to mail my paycheck and it still hasn't come in and i haven't been paid now i cant pay my rent bc they dont wanna mail me the check i worked for
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November 2022 by Christine Ferreira
I'm a former employee. Employees are great, management not so much.Coffee is cheap because it's not fresh.
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August 2022 by Brendan Boyle
Pay your employees decently! The store I work at is understaffed, people are leaving left and right because you refuse to pay hardworking employees decently. I Slave away to keep the store running at close for LESS MONEY THAN ANYWHERE IN THE AREA. all because corporate won't approve decent pay. Or registers and gas pumps also freeze up b or malfunction every single day because you refuse to give us working equipment at a high volume store. When I leave it won't be able to function, store hours are already cut. Start caring about your employees, the greed is insane!
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August 2022 by Kelly Vecchiarelli
We got a bag of salt and vinegar chips and my boyfriend started to choke because of the overpowering vinegar so he said that I had to try them so he could make sure he wasn’t being dramatic. 4 hours later one tiny bite and my tongue still burns from the overpowering vinegar
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June 2022 by candyce gomez
Corporate needs to tell their employees to stop telling customers it is a board of health violation to go barefoot inside the store. This is untrue. And actually no State in the US or Canada has any fedral or state law about entering a store barefoot. I wish employees were better informed instead of lying to customers. And the no shirt no shoes sign on the door, is not a law..it was actually started for racial reasons back in the 40's. And has no legal standing.Knowledge is power and if this is something a store needs to uphold, then educate employees. With truth.
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March 2022 by Ramerize Ramerize
Their policies don’t make sense whatsoever will no longer go there I’ll spend all the money somewhere else
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January 2022 by Stephen Amaral
Went to get gas gave 38 dollors pump shut off at 30 went in side told clerk said he put 30 reset pump after waiting tell he wait on 2 people before he did it call one ordered a pizza one day on phone went to pick it up the kid who took order went home I paid for the pizza the girl at register all alone did not have time to make it went in one day stood there for ten minutes before any would wait on me worked go to swansea no problem not like seekonk store
