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June 2024 by Milan Boneta
Cyclone provided shelving and shower glass doors for my new build home. There were some minor issues with the shower glass door and partition wall the first year and beyond the standard one year warranty mark and cyclone has handled it every time free of charge, and have been very responsive to my concerns. The people in the office and the service techs are all very polite, professional, and helpful. I will be using Cyclone again in the future.
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December 2023 by Justin
Even though I was not able to make a purchase, the staff here were very pleasant to work with. They took days out of their time to work with me to find what I was needing and kept in constant touch with me. They are very nice, easy to work with, and more than willing to help a potential customer. I would highly recommend this place to anyone and will return myself if I ever have the need.
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June 2022 by Maria Figueredo
Had my bathroom glass door installed, they were on time, friendly and efficient.
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May 2022 by lois grady
I have been a Cyclone Home Security system customer for over 10 years. They have always been extremely responsive to questions and needs that I have posed. Most recently I needed to speak to a tech customer service rep regarding a service light. To my surprise the owner of the company took the call....I did not know that until later in the conversation. He assisted me patiently while taking me through a re-boot of the system. Think it is impressive that the owner jumps in to maintain high customer service responsiveness which is definitely not the norm with executives.
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February 2022 by Debbie DeAngelis
Cannot get people to answer phones return phone calls or answer messages. Worst customer service ever
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May 2021 by Lisa Sirag
For closet expertise, this is your place! John, our sales rep, made designing closets and pantries in our new home a snap....he didn't push anything we didn't want, but he listened and found the correct product lines to make the best use of space. Also, he had great ideas for our bathroom mirrors and bathroom hardware. They seem to have a lot of home items in this business. John helped us make every inch count in our closets, and how reassuring was that! We will keep this company in mind for future projects....
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March 2021 by Ed Kaufman
Brand new house. 2 bathroom tub doors installed. Both came off tracks and 4 calls into them with no response. Horrible customer service !
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March 2021 by jb tomlinson
Terrible customer service. Unreliable, unfriendly & will not use them again!
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December 2020 by Christy Greene
I wanted to THANK, And Acknowledge the EXCELLENT service and customer support that I received from Brian when I called today. I am grateful that his knowledge helped me get sound back onto my system and made our TV experience’whole’ again after we disconnected from cable. Whew! I highly recommend Cyclone Home Systems for all their craftsmanship. We are hoping to upgrade our TV and surround sound system next year and they will be my first call ! Thank you, Thank You, THANK YOU!!!
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December 2020 by Christine G.
HIGHLY RECOMMEND this company!!I wanted to THANK, And Acknowledge, the EXCELLENT service and customer support that I received from Brian when I called today. I am grateful that his knowledge helped me get sound back onto my system and made our TV experience'whole' again after we disconnected from cable. Whew! I highly recommend Cyclone Home Systems for all their craftsmanship. We are hoping to upgrade our TV and surround sound system next year and THEY will be my first call ! Thank you, Thank You, THANK YOU!!!
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March 2020 by Mark Kehrhahn
Sales rep, Patrick & installer Keith were great, solved a difficult shower door request from one of our home buyers quickly & the install was completed with great care and skill.
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March 2019 by Amy Carabase
Great service!
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March 2019 by Mary C
A great company. They know their stuff. Easily were able to figure out and fix my (complicated to me) audio/visual system put in by a previous owner. Honest and reliable. Really everything you need for home systems in one spot. Definitely would recommend them.
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March 2019 by Varun Sureshkumar
Cyclone Home Systems are just awesome group of people. John Desimone and Wes - each of them outstanding in their respective services. We did our bath shower doors, closets and cabinets upgrade with them.
1. John made our purchase seem so easy and patiently responded to the million questions we had in a timely fashion. He is very knowledgeable and educated us in all the products/services that they provide and gave us some great suggestions. Damn nice person to work with!
2. Wes is an outstanding technician. He pretty much did all of the ground work at our home and was very skilled and outstanding in his word delivered. He was very kind enough to clear up the place after his work.
We will recommend Cyclone to anyone looking for home system services and will definitely consider Cyclone as the first choice for our future home projects especially for John & Wes.
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March 2019 by Michael L
Great experience with a local company. Would highly recommend Cyclone. Great job to Brian, Lou, and Mike.
