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February 2024 by Joel
Worst customer service ever never wants to do there job propertie manger needs to find a new company someone is Parked in my spot that I pay for and told me management has to call. I talk to property management and they told me that we can call but the guy is so rude and said not so now I have to park far away with a 2year old child
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February 2024 by Louise Manzi
Horrible company my they towed my car from where I live because it had an expired registration I had paid my late tax bill on October 18 2024 and motor vehicles did not notice I paid my last delinquent tax bill my car was sitting at the parking lot where I live since October 24, 2024 until Jan 29th with an expired registration and the decided to ow my car thst night they are the rudedt people i gave ever seen they wsited that long to tow it then I told them that motor vegickes fi not reslize that my tax bill had been paid and wanted to get reimbursefd for the towing they said they were just doing their job trust people i am calling the bbb
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February 2024 by Hector Millan
This company are some scammers im a tow truck operator and they wouldn’t release the car because the customers car was unregistered but that dont matter cause i was going to tow it out for the customer dont do business with them
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January 2024 by Juan y Luisa Santiago
First of all, I thank God and ask him to have mercy, because they have no consideration, they are bad, there is a fat man with a beard who makes fun of people when he is taking the car, that is wrong, that is not done because the Bible read that with the bar that you measure God will also measure you, you took my car and after you took it you made fun of me, injustice does not please God, I continue praying that God will keep you and have mercy on you, too You took the car to a friend who only left the child to take care of while she went to work, the disabled child in a wheelchair, that is not right. God is watching over you.
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January 2024 by Mark Palmer
This is a sleazy gimmick business what they do is they have people at the housing complexes with a pocket full of their cards and they just walk around and drive around waiting for one wrong move of a person parking their car even as for 10 minutes in an unauthorized spot and then if it’s after hours or weekend, even if you go there within a half hour after they pick your car up, they will charge you a late fee. It’s a system that they have to make a lot of money. and when you call to inquire about your car, you get several different answers from different people they really don’t know what the heck they are doing
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December 2023 by Elizabeth Marston
My friend and I are currently staying at a hotel, and my friends car was towed while he was in the emergency room. The hotel staff gave me this company’s number and name to call, and try to rectify the car issue. Multiple texts and a voicemail, and not one response. This company had no problem towing the car so where is the customer service??? My friend can’t walk due to an injury and now doesn’t even have a car to go home. This is completely unprofessional. I assume they just keep vehicles to accumulate fees and take advantage of people by picking and choosing how and when they get their vehicles back. I am hurt by the actions of this company, and the complete disregard at my attempts to get this situation straight. I will also be contacting the BBB.
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November 2023 by hay
Horrible people. Rudest i’ve ever been treated by a company. Was avoidant with questions and treated me and my car horribly. scratches all over my car. horrible service. rude people. never coming back.And damaged my vehicle. and blamed me when they towed a 30 year old car. Wouldn’t deal with the issues and threatened to call cops when i said they have to take accountability. old guy at the counter is a joke.
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September 2023 by Rachael Dolly Iwasczyszyn
Even though they towed my friend car they didn't have to let her take it cause it wasn't registered but they did and he even put it back up on the truck and towed it to another parking lot because he couldn't let her drive it out of the yard so we followed him up the Berlin turnpike to a empty parking lot where he dropped it and she drove it from there He didn't have to let it go and she would have lost her car by the time it would have taken too get it registered a two Hundred dollar bill would of been $1,000.00 or more She definitely lucked out of that one thanks tow truck driver for being understanding
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August 2023 by Renee Holcomb
The two officers I dealt with were the coolest. Nicest nicest cops I’ve dealt writ you. I couldn’t have been more impressed by then way that the state police form the Cromwell area handle the. Tire situation.Thanks again,Kevin Masotti
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June 2023 by Glory huertas
I was helped by John M., at D&L. He demonstrated exemplary customer service. He was personable & empathetic. I feel comfortable coming back to John M. for future services and recommend him to anyone who is looking for an ideal customer experience.
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June 2023 by Eugene Murillo
Unhappy with the high price they charged me for hitching my container. And supposedly towing me 12 miles. I lost sleep, they made me feel petty, and over charged me
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June 2023 by Sherrill Hustler
TOP NOTCH COMPANY for commercial truck repair. Extremely grateful for the quick service I received. Front differential went out. I was back on the road within a day. Knowledgeable techs, reasonable rates on parts and labor, FRIENDLY!! Truckers, you will NOT be disappointed!!
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June 2023 by Wendy G.
My car was towed fromRight outside from this company right outside my home. They are crooks.
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May 2023 by Emma O.
These people are horrible, they towed my car from a building with no visible visitor parking and then rob me of $245 which was for my sons groceries, at least they came back out quick to steal my money and I made home on time to put my disabled sister to bed, no heart.
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May 2023 by Andrea Walsh
Had to get there after they towed my car. It cost $301 to get it from them. They only take CASH - which is ridiculously outdated today.
