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December 2023 by Rachel Svelan
Been going here for years because they are trustworthy and kind, and not only have the most beautiful jewelry but also do top-notch repairs. I just had a platinum ring resized there for a fair price, and it was done quickly and beautifully. Thanks Frank!
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October 2023 by Jeanne Santos
I took a regular watch from Amazon, I needed to adjust the bracelet. But they said “it's bad material” and didn't do anything. So, I looked for another place and within a few minutes they solved my problem and were very kind. Unfortunately, I didn't like the service, it seemed like they didn't want to serve us.
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July 2023 by R L
Nice quiet place, beautiful selection. Frank is extremely helpful kind and is a craft professional. It was a great experience. I bought a engagement and a wedding ring for my future fiancé at a really great price compared to what I would have paid at some of the other places for lesser quality diamonds too. Hands down unbeatable. Thanks Frank and Dynasty Jewelry!
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July 2023 by Aubrey Grimm
Exceptional!!!! Frank was not only incredibly personable, and charming but understood the sentimental value of my necklace. Fixed it in 2 days time where other jewelers take a week or so. Will only consider Dynasty Jewelry for my future needs.
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June 2023 by Vaitsa Blanco
Had my engagement ring fixed and polished along with my wedding band and after 20 years they are sparkling like new!!
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December 2022 by Sydney Kaplan
I had the best experience over the weekend! Frankie found me exactly what I was looking for. Amazing customer service. A must visit for all your jewelry needs. You won’t be disappointed.
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December 2022 by Octavio Chamorro
Frank is as real as they come. Felt comfortable the whole process. Great jewelry was the icing on the cake.
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December 2022 by Bonnie Libby
Great jewelry, great service, thoughtful owner. I give it a A plus
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September 2022 by Anthony Council Jr
Does this Place sell solid gold jewelry? I've been looking for a jeweler that sell solid gold necklaces not gold plated.
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June 2021 by Bill Doerr
I had a small watch repair issue and found Dynasty online. The shop is very nice and the people are fantastic. I was in and out in a matter of minutes. While waiting for my repair, I walked around and loved the quality of what I found in the various display cases. I will definitely return when I have more time to properly review the nice jewelry items I saw there today.Good attitude toward the customer. A lady was getting a battery replaced in her watch. The owner asked, "Do you have a battery card?" She said, "No." He immediately gave her one saying, "Normally, batteries cost $X but with this card you only pay $Y . . . Here you go and you only owe $Y today." Talk about taking care of the customer! I was impressed and look forward to returning to this local "gem" of a jewelry store in Berlin, CT
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March 2021 by Christina Mitchell
Excellent Service.
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January 2021 by Eric Lunt
Very professional experience! Frank spent significant time with my Fiancé and I to make sure we found the Wedding bands that we loved! Didn’t feel rushed or pressured at all and the price was very reasonable! Class A customer service!
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January 2021 by Darcie Robinson
Thanks Dynasty jewelry for my beautiful necklace my boyfriend was able to purchase for my Christmas present !
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September 2020 by Nathan R.
I had visited in the past for watch battery replacements once or twice for my favorite watch. The vibe of the store is great. My old watch then encountered a movement issue this September, and Frank was very generous. They determined the watch dial/movement was somewhat caput. In the end they hooked that up for free, though the the fix would likely cost more than the $70+ watch itself! I'm very appreciative that this occurred, when I was first not willing to pay for a fix. Thanks guys.
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January 2020 by Michael C.
I have done business with Dynasty for 25 years. I have always been pleased and is the only jewelry store I feel comfortable with and can trust.