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April 2024 by Robert Worster
Totally under staffed!!!! Plan on waiting for ever for service. Every visit is stressful! Terrible!
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December 2022 by Jason Lambert
I've been using banks for almost 40 years. This bank, M&T, is the worst one yet. Their employees don't really know how to do their jobs so I cannot fault them, but that should tell you something about the company behind them. If you have any other options, go with someone else.
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September 2022 by Joe HamRadioGuy
Many issues with this new bank. Switching banks.
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September 2022 by Nate C
I'm writing this as I stand in line. I've been here for 20 minutes. There are 4 tellers open and they have not moved the line. This is simple incompetence. Thankfully Citi sent me information to open a new checking account with benefits.
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September 2022 by Lisa Norton
I miss Peoples so much. Just waited in the drive through line for 45 minutes. Nothing is easy. It's awful. I loved peoples and hate this bank already.I am switching banks asap.
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June 2022 by Micaela Elizabeth
Just had the best experience with Mikayla at the Farmington Ave location.She’s absolutely lovely.
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March 2021 by Tim S.
I was with Farmington Bank for 29 years and never had an issue. Ever since People's bought them I have had AT LEAST one issue a month. From service fees that don't show up until the end of the month for things Farmington never charged for, to the horrible design of their online banking site, to transactions that show up on your online statement immediately, but aren't deducted from your account yet, making it difficult to know how much money you actually have until 24-48 hours later. They are a nightmare. A NIGHTMARE! I feel like I am living in a nightmare. I cannot believe I have to change the account number I have had since I was 11 years old.
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April 2020 by K S.
This latest take over is the last straw. The I don't care attitude of the staff and especially the call center during all this is extremely frustrating. Wait if time trying to use them. Going to switch banks.
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December 2019 by Michele Paul
I had a very friendly experience with this bank. They are very helpful and friendly.
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September 2019 by S. M.
Everyone who works there is very nice and extremely helpful! They go out of their way to make sure everything you need it taken care of. Violetta, Keith, and the new manager and other staff are very nice and do an excellent job.
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June 2019 by kin ffoo
Sad just sad
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January 2018 by Sara Sosa
Good personal and professional, especially Diane... Great services and friendly.
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February 2017 by Judith Russell
Super friendly and convenient bank, coin counter inside and helpful staff. Have a personal and condo association account with them and never any problems with either. The online banking is slightly less slick / useful than others I've used, but that's the only drawback.
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April 2016 by Corey Oakes
Good bank. But a phone number directly to the front desk would be great.
