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August 2023 by Cathy Sylvester
This branch is SO HELPFUL. After being lied to by a branch manager in the Rocky Hill Webster Bank, my wife and I called this branch in Berlin. What customer service. We realize that many branches are understaffed. We always try to be polite and patient. But the Rocky Hill branch was rude! SO HAPPY WE CALLED BERLIN. They did everything to meet our banking needs, in an efficient and polite, knowledgeable manner.
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June 2023 by Paulo Muwanga
Very good customer service from knowledgeable employees of their job…
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November 2022 by Monica B.
Beautiful building,very nice and welcoming bank tellers.Very friendly,in and out in no time,very efficient!
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October 2022 by T.H H
Very convenient drive thru,get more than 1k bucks out,better than boa with 1I limit on arm withdrawals.
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September 2022 by Thomas Hanan
Very convenient drive thru,get more than 1k bucks out,better than boa with 1I limit on arm withdrawals.
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October 2021 by Jenn Casillas
As a member for over 10 years, One of the employees said there was no restrooms for me to use, & I’m 7 months pregnant and insisted I was not able to use the restroom. Very Disappointed.
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April 2019 by di drivekopel
a very quick service ladies are very nice And They doing very good job because they don't waste time
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April 2016 by Bart
Very nice and quick stuff they try to don't waste your time. I hope so will be like that all the time.
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January 2011 by A Google User
James Smith, the CEO, didn't return my calls, even though the matter involved thousands of dollars. John Patrick of Farmington Bank returned my call on a less urgent matter. I am now banking with Farmington Bank.
