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February 2024 by Juan Andrés Salazar Nugra (Juanxho)
In general, the room was very clean and neat, but the problem was that I had to leave early and they did not refund my money for the remaining days and that did not seem fair to me. When you go to that hotel, be sure how many days you are going to stay before checking in. That is my recommendation.In general, the room was very clean and neat, but the problem was that I had to leave early and they did not refund my money for the remaining days and that did not seem fair to me. When you go to that hotel, be sure how many days you are going to stay before checking in. That is my recommendation.
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February 2024 by Wayne Putman
Front desk was not able to navigate the check-in process very well. Took longer than expected and had to run my card multiple times.
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January 2024 by justin brewton
They are rude, the rooms dirty.
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January 2024 by Danielle Nolan
Night auditor was very pleasant and helpful as was the woman working in the dining area in the morning. The hotel is conveniently located on and off the highway. The room was not that great floor was sticky, shower clogged and TV didn't work. We were only there for the night and arrived at 11pm so these things were not a big deal in that moment. But we definitely would want them fixed if we stayed in the future. Breakfast was pretty good, eggs were rubbery but overall was decent.
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December 2023 by Isabella Bentley
Guy with green hair was so beyond rude. I accidentally made a wrong reservation on a Sunday and then he acted annoyed and I asked if my room were available for the night and he told me no. I proceeded to check online and rooms were available. Poor customer service from him.
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December 2023 by David G.
Bare bones facilities. There are no bedside electrical outlets for the use of a CPAP on the nightstand. A spare sink with smallish coffee maker (old style) with mini refrigerator. Bare floor, no carpeting, which could be a plus as the floors were clean. Television broadcast was analog. Internet information was given at check-in , but it was not mentioned. No grab bars in the bathroom for entering and exiting the shower. Upon checking out, I was told NOT to take advantage of the breakfast bar, as a patron was getting sick all over the floor. Since I was using member points (10,000), I can not complain. If I was paying, that would be a different story. I will remember not to return on my next trip through the region.
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December 2023 by Veevee Medee
I came here, specified I wanted 1 bed. I paid the money almost 700 dollars just to find out that they mostly have 2 beds!! If you want 1 bed you'll have to be next to the elevator and the noise of the vending machine. I used half of my available money and the refund comes tomorrow. If that's all the money I had I would've been sleeping uncomfortable or on the street. DONT RECOMMEND!!!!!'
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November 2023 by Jan Nellis
We stayed her for a hockey tournament. Rooms were very outdated. The cold and hot for the bathroom sink were backwards. The weekend staff behind the desk were very rude. They were incompetent in regards to room charges. Maria was very nice and helpful! When I asked for clean towels the guy behind the desk told me there are none. Maria kindly went back to what I imagine was the laundry room and brought me three towels. That’s all I asked for for our three night stay. Hallways weren’t vacuumed all weekend. Had the same stuff on the carpet the whole time. They turned off everyone’s room keys before 10:30 making check out challenging because you couldn’t leave your room unattended while making trips to the car. Checkout wasn’t even until 11:00. Never again. Worst place we ever stayed.
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October 2023 by R. Kent Cullen
As I’ve said in other reviews, first impressions are very important. This one was not good. No friendly greeting. Not much conversation at all. For the second time no clock in the room. No fruit in the smallest breakfast area I have ever seen. Why don’t all Best Western motels have restaurant recommendations. We were at one out West that had a copy of menus from nearby restaurants. We got one suggestion across the street. When we asked about a diner nearby we were told, “It’s a diner!”. Turns out the diner had Greek items and a full bar.Nearby activities: Didn’t try the Italian restaurant across the street, but the diner nearby was great!
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October 2023 by Sharon Cryder
Breakfast was minimal.Old fresh fruit, not edible. Very little variety of anything. Plates snd utensils were few and when asked for more, the front desk was busy eating.When asked for receipt, front desk told it would be emailed.Never received and called again to ask for copy. Never received.Called next day and was told he didn't have time.
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September 2023 by krutika ramani
Hotel is beautiful. Very clean. Up to date... the staff is very friendly. We have 2 month old kid and asked for a quiet room , we were quickly accommodated high floor away from the elevator no prob and Breakfast was amazing.Thank u for a wonderful stay. Highly recommend to stay here..!!
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September 2023 by Kimberley Tyler
Great place. Room was clean and beds were comfortable. Staff was great upon check in and when I had a question. Conviently located off the highway for travelers. Definitely recommend and will be back if in the area again.
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September 2023 by Samantha Parker
Over 20 mins waiting in the lobby for someone to come to front desk to check in. If room hadn't already been paid for we would have went elsewhere. The staff (male) was in the lobby women's restroom throughout that time. Was very flustered trying to check us in. Upside, 2 queen bed rooms are great size.
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July 2023 by Dmitriy Makashov
Sad and drab interior and room. Floor in entry way of room was sticky upon arrival. I would be scared to see what the room looked like with a black light. Shower head not built for anyone over 5’9. Multiple strange notices (hums, screechs) in hallway and room. Hotel Downgraded my room and the manager Ravi refused to refund me the difference ( less than 40 dollars ). Sleeping in your car is a better option.
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July 2023 by Clint Mohler
Jan the Manger is great helped us in every way ...great place clean good breakfast..only problem I had was with the guy in the morning ..he was rude.It was 623am and he wouldn't let me get orange juice ...the breakfast bar opens at 630amNever have any problems when he's not there , watch out for the green haired guy.Other than him awesome experience..would definitely stay again..
