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September 2021 by Just Another Mom
I personally know of 5 business owners who are so angry at this branch (Bethel) who are turning away their clients' deposits. These tellers are being told that if the deposited checks do not precisely match the account name ie "LLC; Corp. Etc... its not the tellers fault on Durant Ave but the fault lies with the Branch Mgr and her trainee. I called other branches and explained what was going on and I was told to go to another branch and that this particular branch has had complaints. When is corporate going to work on customer service and customer relations at that branch?? So what that the absolute full business isn't on the check? You can see the history of deposits. Everything is scanned...
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January 2018 by Paola Kaoud
The staff is super friendly and always willing to help. Banking here is great and quick!
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December 2017 by Courtney M.
Always seems to be very understaffed. The staff that is there doesn't go out of their way to help you or even really acknowledge when you walk in the door. ATM machine is really slow and always seems to be out of service.
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March 2017 by Max Malcy
Chase bank is my preferred bank. This ATM is always open 24/7, the people inside are extremely friendly and helpful. Plenty of parking and the building is extremely clean. I like this one more than the one in Fairfield personally.
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July 2016 by Marian Schwindeman
Love the people who work at this branch!
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June 2016 by Benjamin Ivers
This Chase bank is conveniently located just off the beaten path of historic downtown Bethel. The friendly staff is always willing to help. The one thing that I do not enjoy about this place is that they often do not have the tellers in the front of the bank, but they are instead hidden in a corner to the left. This gives you this awkward feeling that you are walking into an empty bank.
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December 2013 by Desiree Arrigale-Ross
Greeted with a smile the moment I walk in and always willing to help.
