-
December 2023 by Magic Bristles LLC
Signing in is simple a computer takes you through all the steps. Make sure to bring your drivers license you will need it.The phlebotomist (the ones taking your blood for testing) are very good at their job and you will be in and out quickly.Suggestion make an appointment the wait time will be reduced as they take them first.
-
September 2023 by Cigar B (Cigarbuddha)
I tried to make an appointment online and you couldn’t see the schedule.I called the telephone number and only dealt with an automated system.It was horrible!!!!!!!!The automated system took forever. It couldn’t record my name even after I spelling it.And it made me repeat myself and start over numerous times!And because of it falling, I missed my scheduled time I initially chose.Your automated system is horrendous, please post your schedule online if we’re not able to speak to real people.Update: the automated system changed my preferred location, and made my appointment at the wrong address. Which now made me late for my appointment.Update: I had another appointment, I arrived on time 9/20/23 they were not busy and the lazy employee made me wait almost 15 minutes. Absolutely disgusted with this place!
-
May 2023 by Maddie
Ramma is so amazing. I have been coming here for the last 3 years for a lot of bloodwork and I always hope to see Ramma. She is very sweet and personable, she really puts you at ease. She is so gentle with taking the blood and for me she always gets my vein the first time. I always love seeing her again and catching up. She really is just such a kind woman, and I will miss her until I come back again. Much love! I cannot recommend this Quest enough. I tell everyone to go see Ramma!
-
April 2023 by Katelyn L.
Had blood work done for the first time at this location and had a wonderful experience with Ramaa. I always have a difficult time when giving blood due to my small veins and Ramaa was AMAZING! This was the first time I have drawn blood with little to no pain. Thank you Ramaa for making my experience quick, painless and being so kind!
-
November 2022 by Chris Bass
I've had a bad experience with this center all three times I've gone. For a basic yearly-bloodwork situation they're fine (although running behind constantly), but if you have anything they're not familiar with they'll shrug their shoulders and say 'hopefully it goes through'.There's no receptionist, so if you need anything while you're waiting you're out of luck other than to knock on the door and hope a worker pops their head out.
-
September 2022 by Karolina Block
This was my first time using this location and would definitely recommend it to others. Erin was our lab technician. Erin was very kind and understanding while drawing blood from my daughter with special needs. Thank you. You made the whole experience less scary for her.
-
August 2022 by WildHer Motivational Quotes
Best experience ever. I usually have the worst experience with blood work, but I went today and I was lucky enough to have Tamara draw my blood and she got it first try. I will never go anywhere else and hopefully Ramaa will ALWAYS be there.
-
August 2022 by Cathy Dabakis
Quest, I hope you appreciate what a star you have in Arelis! Just had a draw done by her and barely felt a thing and not a mark to be seen. She’s fabulous!What’s too bad and makes me do only 4 stars is seeing that the techs are still doing admin work like computer input of insurance info and collecting co-pays and such. Covid restrictions such as no admitting desk should be a thing of the past at this point. Get your office staff back in there so the techs can concentrate on being the medical professionals that they are.
-
August 2022 by Juliana Rioux
Went as a walk-in for my physical and was accommodated quickly. Ramaa is always wonderful, helpful, professional, and recognizes me even though she only sees me once a year. Great customer service from Ramaa!
-
July 2022 by Lily Daniels
Ramaa is the best phlebotomist ever. No pain, no complaints. She was the best. If you can get her then you are one of the lucky ones!!!
-
July 2022 by Maryalice G.
They're fast and efficient even when I am just a walk in even when they require an appointment
-
June 2022 by Connecticut Reviewer
I have to say my past experiences have always been fantastic, and I suppose it was because of Rama she is Great. However, today I had a new person, and if this were a dinner, my order would have been the main course of "attitude" with a side of "I don't care." This is not customer service or experience. Sad to see this change.
-
June 2022 by Elise Scotto
My 6yr old daughter and I had to get bloodwork done today for our physicals. This was the fist time my daughter has gotten bloodwork. Christine was amazing! I have to get blood taken from my hands and I don't even have a bruise. It was a pleasant experience. This was my second experience at Quest in Bethel CT and I would definitely go back!
-
June 2022 by Ya Hai Humera Show
Rama you are a God send for me, I am a tuff stick and you always help me with your exceptional service and making my experience great every time. Thanks so muchAlveena
-
April 2022 by Edward O.
Not a good experience today. Had to make an appointment, which was not listed any place on their website. Once I returned for my appointment, I had to wait 30 minutes before anyone even knew I was there. When they did acknowledge me, I was spoken to very rudely. To top it off they lost the fax from my doctor required for my blood draw. Will think twice before returning back to this office.
