U-Haul Neighborhood Dealer offers truck rentals, trailers, cargo vans, and pick-up trucks for local or one-way moves. Customers can also access moving supplies, shipping boxes, and U-Box containers through online reservations. The service experience varies: some customers praise the location, such as Stony Hill Hardware, for being easy to work with, providing good service, and having trucks that are ready, clean, and convenient. One customer has rented from Stony Hill Hardware multiple times over several years and considers it the best in the area. However, experiences with U-Haul directly have been inconsistent. One reviewer describes U-Haul as the worst company they've dealt with, citing issues like last-minute truck size changes, poor communication, and a confusing reservation system where bookings are considered requests rather than guaranteed. This customer was heavily disappointed after planning a move based on a reserved truck, only to be told it was unavailable shortly before the move. Conversely, another customer had a positive experience, noting helpful and kind staff who assisted with tools and planning. Overall, while the local dealer offers reliable service, opinions on U-Haul itself are mixed, with some customers frustrated by its service and reservation policies.
The people at Stony Hill Hardware could not be nicer or more professional. I would never go anywhere else.
November 2025
Friendly family owned location who always do a wonderful job of prioritizing customers using rental services here.
October 2025
It was so easy to book, pick up and drop off! There was plenty of communication via email and working with the folks at Stony Hill Hardware was a breeze. Highly recommend U-Haul and SH Hardware!
