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October 2023 by Audrey G.
Used to be great bank, but they sent my replacement debit card to the wrong address. Now it's been almost a month with no access to my bank account!
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September 2023 by Patricia T.
I withdrew from my savings some cash. They, literally, counted it ten times. Including other tellers counting it - and then they withdrew it from someone else's savings account. It took me three days to get them to deduct it from me and give the other person back their money. Horrible.
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June 2023 by Jack Kwon
Highly recommend, Alex is friendly and extremely proficient
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May 2023 by Mike Whalen
Great customer service. Helpful and friendly.
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March 2023 by Marsha Logan
I have been with American Eagle Credit Union for over 20 years. Awesome Customer Service, Great programs, Professional, Organized and very attentive to your needs. The best decision I ever made when it came to banking. Highly Recommended!
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September 2021 by Erik Williams
The staff working inside is pleasant but their drive-up atm is always down and it’s very inconvenient at times. I usually have to drive to windsor federal credit union to use theirs when this happens.
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August 2021 by JH Holloway
Excellent customer service every time I need to go in to do business.
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January 2021 by Claude Chevannes
Very clean and friendly. It is very good to see someone greets you when you come in.
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December 2020 by Payton Fixed it
Take for every to answer the phone this is crazy I should not have to wait an hour every time I call just to speak to someone maybe I need to take my money somewhere else.
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October 2020 by Migdalia Ortiz
They are very wonderful people. And very polite.
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October 2020 by Janice Holloway
Excellent customer service every time I need to go in to do business.
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July 2020 by Kamal Armstrong
Everytime I came in I was treated with respect and all the employees always asked how may I help you. I love excellent customer service. I'm glad I am a member of the American Eagle Financial Credit Union
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April 2020 by Aaron Davis
Service good, drive thru and ATM only at this time. Very friendly attendant and open right on time at 9 AM.
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October 2019 by alyx rozhon
I used to be a peoples united customer and once they merged with farmington bank I couldn't stand some of the new policies and I got tired of the ATM being down all the time no matter which branch I went to (every month I was getting charged an insane amount in ATM fees on top of the gas I wasted driving around to different branches just to find out on some nights literally ALL of the ATMs in Hartford/West Hartford were down... on a given month i could lose like $50 just from broken ATMs no exaggeration) but since I switched to AECU I am very satisfied... the people there are great... the few fees I have dealt with are no big deal at all... the ATM is close to my house and never broken... all in all I will never be a bank customer again
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September 2019 by Bev Mlinek
I first opened my account at the Bloomfield branch. The manager who set up my accounts was very knowledgeable and took the time to help us select the products that fit our needs.
