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September 2023 by Valerie Colon
Clean, quiet and pleasant. Shay did a great job getting us in and out within about 25-30 min with a new line. I’ll definitely be back
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October 2022 by Andre Ford
They get the job done. Information maybe limited due to corporate
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October 2022 by K Jiggs
Awesome! Love Kiana and her attentiveness!
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July 2022 by Lauretta Flores
As soon as I came into the store, I was not greeted. Not just once, but two days in a row. The girl working there was new and had to be on her iPad with the store manager the whole entire time I was there asking him one question after the other. She took a photo of my passport and ID so many times before getting it right- she couldn’t understand that a photo would not turn out if she’d get the iPad too close to the screen. As soon as other customers came in, she’d drop me like a hot potato and go straight to them. I was literally in the store 2 hours just to get an iPhone and there were literally only 3 other people in the store. The girl had no clue what she was doing. They made me apply for credit to buy a phone in installments, but I had to leave before completing the process since it had been so long and I had other commitments. When I went back the following day, the same girl and the store manager who was now in the store, both failed to greet me. They kept working with the previous customer without asking me if I needed help or anything for at least 20 minutes. When I finally decided to go up to the store manager, he looked up from his iPad and told me that “the application didn’t go through because I had frozen the credit bureaus accounts, and to go to the Apple store instead to buy the phone without a plan.” One of the most frustrating and poor customer experiences in my life.
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June 2022 by James Fisher
Staff was knowledgeable and didn’t over sell. Very pleased. Manager came out too to say hi snd was just as pleasant as the other staff. Highly recommend.
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March 2022 by Lianne Theroux
We had very helpful person named James he was very kind to us while getting new phone I really recommend going to Bloomfield AT&T he spent over 2 hours with us adding four lines to AT&T he was also very patient
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January 2022 by brian l
Easiest smoothest friendliest time I’ve had in a phone store, recently switch to att from Verizon, Anthony and James had all the answers to my questions, we’re super efficient! And my time there I saw the other employees immediately greet other customers, what a wonderful experience A+
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December 2021 by yousuf meghani
Great customer service! Quick and easy!!
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September 2021 by Elaine Mcglashen
Mo was super great. I recommend this store over any store in CT. They are super nice with great service, Mo helped me fix my phone and Val was a pleasure. Noel is always helpful
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July 2021 by N Heaven
Great job!!! Went in to switch service from a forced switch to t-mobile via Sprint and was in and out within about 40 mins. Would recommend!
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May 2021 by Ronnell
received nothing but attitude when I walked in the store a few months ago , I never went back again. I'd rather go somewhere else.
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April 2021 by Linda Honeygan
Wonderful!!! I am not savvy when it comes to my phone and the young man was very patient and Answered all my questions.
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March 2021 by Judith Bruce
Hello, I am happy to share my great experience with Jasmine at the Bloomfield, CT store She addressed every concern I came in with. She was also very knowledgeable of products I ultimately purchased. She is truly an asset to AT&T. Thank you again for great service?
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December 2020 by Tristan Mobley
Great experience sale associates & manager great help would definitely recommend ANYONE & EVERYONE I know to this location ‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️
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November 2020 by Kam West
Great Customer ServiceVery Patience and Diligent Staff and they make sure things get done properly