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June 2024 by Carol Little
NICOLAS! NICOLAS! WAS AMAZING! 5 STARS yessssssss! He was very pleasant and calm. Listened to me vent!!! Thank you NICOLAS! He took care of me and I really appreciate that! I will ALWAYS go there for all of my car needs and wants!!!! THANKS NICOLAS!
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May 2024 by Tahara Jordan
Nicolas was amazing! Very knowledgeable and willing to answer all of my questions. He was very patient and made this part of my car maintenance smooth sailing!
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April 2024 by Mitchell Wellington
Russ did me an awesome favor this afternoon by providing me a ride to my car which was been worked at the Garage with parts, great team there in Bloomfield,CT.
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April 2024 by nate nadeau
Nicolas C was amazing, kind, friendly and super knowledgeable and most professional. Autozone better hope to keep him as long as possible!
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March 2024 by Tease Clean Heart
Nicolas was a huge help very professional and knowledgeable thank you
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March 2024 by Marge Newman
Wanted to give a shout out to an Auto Zone employee Nicholas who assisted me today with putting on new wiper blades on a cold February pouring rainy day! He went above and beyond and for that I appreciate it. I've noticed something about Nicholas that's always stuck with me when I'm in Auto Zone...his friendly smile, positive outlook and helpfulness. Great staff!!
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March 2024 by Jessica Greenwood
I recently shopped at AutoZone in Bloomfield, Nicolas was incredibly knowledgeable, patient & helpful in assisting me to find the items I needed. The store itself was clean and well-organized, making my shopping experience a breeze. I highly recommend Bloomfield AutoZone!
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March 2024 by Manifest Wealth
I just want to say thanks a lot to the helpful hands of Nicholas during moments of cold temperature when I was stuck with a car that was not working as it should i.e. no heat and windshield washer fluid. Nicholas guided me to the correct products, was patient and calm throughout the whole process as I am a woman and knows little about cars. He then proceeded to go above and beyond to pour the windshield washer fluid in my vehicle along with the antifreeze and ensured everything was okay. I noted these were not something Autozone workers are expected to do but he did it anyway which shows not only excellent customer service but left a lasting impression in my mind about Autozone and ensuring it is my place of choice for all my autoparts needs. Thanks again Nicholas!
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February 2024 by Lawrence Johnson Jr.
I wasn't going to write this review, but I feel people need to be warned, specifically people of color. This location has a racist working there. 1 month ago I ordered front and back brakes for my Kona, Robert helped me, but the experience was awful! Robert was not only rude, sarcastic, and dismissive, but he ordered the wrong front brakes for my car. I was so turned off by his service, I ended up returning the incorrect brakes to a different Autozone in a neighboring town. I was going to call HR and write this bad review then, but my wife talked me out of it, she said to give him grace, also one of the managers offered to give me a little discount, so I held back because I thought that was nice of them to offer, so I didn't write the bad review despite not getting that discount.Fast forwarding to today, I went to pick up my back brakes and I as I'm walking in three African Americans were in front of me complaining that they've been sold the wrong brakes. They seemed very upset and uncomfortable, and come to find out Robert was at it again. One of the three AA women, turned to me and said "He can help you, cause he's not giving us proper customer service." I then replied and said "I'm good, he sold me the wrong parts last time, and he's very rude, and unprofessional." The three AA women and gentlemen then turned to me and said "What a coincidence, we're going through that same experience right now." At this point Robert looks at me, rolls his eyes, and walks to the back, and two managers walk up front and start taking care of the three AA and me. The two managers were super accommodating and professional. Their quality customer service should not go unnoticed Autozone, through all this chaos they kept their cool and got us all out the door quickly and satisfied.Robert just needs to GO Autozone, I live in town and I try to avoid this location just because he works there. I thought he was just having a bad day the first time I encountered him, but now i really think he's a racist, targeting people of color, and ordering wrong parts for people of color on purpose. I don't know if he gets a kick out of causing inconveniences for people or what, but he needs to go. If Robert doesn't get moved to stock and/or gets fired, we need to boycott this Autozone for sure, because as you know Bloomfield is full of many cultures and ethnicities.Bloomfield residents BEWARE OF ROBERT!
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February 2024 by King Shu Gaming
Nicolas helped me transform my car. He helped me find stuff to revive my car having it sound way better than it was. Car was low on everything even oil. He helped changed my windshield wiper, refill wiper fluid and steering fluid and much more. And he was ver cooperative. Any time I’m back I have to look for him.
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February 2024 by Jeffery Evans
The customer service that I experienced from Nicholas Coley Crystal and Russ Burnett was one of the best experiences I've ever had in AutoZone
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February 2024 by Michael Hepburn
Russ was very helpful always a pleasure
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January 2024 by Muhammed Ali Dagdibi
I appreciate to Nicholas from this store as he helped me to change my car's battery
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December 2023 by Rosemary Gunning
After searching 3 different places for some special electrical connectors for a small battery, I took a chance and stopped by AutoZone on Blue Hills Ave. In Bloomfield. Krysta was a genius and found all the right items for me to do my project. As a female, I can't tell you how refreshing it was to find an another female working in this store! She's a keeper!!
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December 2023 by Lonnie Thompson
The staff is very professional and very helpful and very kind as especially Mr RUSS THANK YOU VERY MUCH ,!!!!!