CVS

Most Recent Comments

• July 2024 by christopher baker
  There’s a lot of seniors that come there for medication and because drive-through is really open. You gotta walk inside and stand up 10 maybe 15 minutes sometime.
• July 2024 by Will Wilcox
  Their pharmacy consistently takes a half hour to get the meds while waiting in line, as they only have 1 person overseeing both drive up and in store customers. And when you get to the point to get your meds, you're met with rude staff who are talking to each other instead of offering customer service. I've been a long time customer of CVS, as I worked there as a high schooler. But after the repeated poor service from this particular CVS and lack of staffing across the board it's time to move to Walgreens.
• June 2024 by Christine Abbott
  Excellent customer service; large selection of items
• May 2024 by Shanoya Scott
  They never pick up the phone. The drive-through is always closed. No matter how many people are working the wait is astronomical. No matter how important the medication is that they always act like it’s not a big deal if they don’t have it available. I had to wait days to get my son’s EpiPen to get filled. The reviews speak for themselves, just go somewhere else. I honestly can’t believe this place is still open.
• May 2024 by Janet Guzman
  Staff pharmacist Jacob Badura is a HORRIBLE example of how a pharmacist should act. He screams at his employees. Always has an attitude when he has to help his technicians ring or show them to do something. Has an attitude when he has to be at the register or drive through. Has no idea of what good customer service should be. If he hates interacting with patients he should probably seek a work from home pharmacy job, or a hospital. I have never seen him do anything productive in the times i have been waiting in a 40 minute line to get my prescription. Always yelling and delegating. They dont answer the phone. Theyre slow at counting 30 pills. I cant blame the technicians though, considering they have to put up with Jacob for however many hours of the day. He needs to be fired and have his license taken away. However the pharmacy manager Alana is nice, she needs to leave this store ASAP before it consumes her soul. Ridiculous excuse for a pharmacy. Front staff is always nice though.
• April 2024 by Elite Trashout
  Worst pharmacy ever. Always understaffed and closed before posted hours every day I go for my prescription.
• March 2024 by Wanda
  This is the worse CVS. I moved to this town 10 plus years. Since this new female pharmacist came into our Park Ave location is been worse experience after another. The young adults staff behind the register and drive thru have the worse attitudes. Please double check your staff credentials and send the folks to people skills training. I came to the store today and ask young lady a simple question what time drive thru closes and she snapped. I’m here alone and that’s why is close. I replied no need to get smart young lady.
  Come to find out that my prescription was not ready. I got a reminder that Rx was ready for pickup
  Another complaint I have to make multiple trips to the pharmacy.
  You are risking people health and life.
  Calling corporate office in the morning to make this complaint by phone
  Taking my business elsewhere
  I’m on the phone right now for almost 45 minutes to ask pharmacist on how to transfer all my RX n still on hold
  Picture attached to prove the wait time.
  This unacceptable behavior
  
  RATE NO STAR ?
  
  IS NOT LETTING ME POST MY REVIEW MESSAGE WITHOUT CLICKING ON A STAR
• March 2024 by Klaudia Piechota
  Whoever is in charge here needs to be FIRED ASAP!!!!
  
  Absolutely horrible service. My prescriptions are ALWAYS late. I’m not picking up candy…. It’s medication. Staff is condescending like they’re doing you a favor. No one picks up the phone to give you information on the status of your medication. There’s no way to get in touch unless you go in and you go in only to find out your prescriptions aren’t ready yet again.
  
  Never sending my prescriptions here ever again.
• March 2024 by Kerrie Peters
  If I could give zero stars, I would. Save yourself the headache and frustration and go to a different location or even a different chain because this pharmacy is the worst. I have had nothing but issues with almost every single prescription I’ve had filled here and there a 6 people in my family that I get prescriptions for.
  Having a doctor call in a RX around 11am and still not having it filled by 5pm is a joke. Telling us that you will expedite the RX and it will be available in an hour, only to tell us an hour later you don’t even HAVE the RX in stock is unacceptable. Telling us to go to another store and refusing to call and verify they have the RX before we drive to another town because you’re too busy is ridiculous. The customer service here….is non-existent. Not only are most of the pharmacy staff rude or cop an attitude, they almost never answer the phone and can’t even figure out a prescription that has been filled every month for over a year. My family and I will be looking for another pharmacy.
• February 2024 by ian poitras
  My prescription is already 3 days late and as i was trying to pick it up today, I was behind a customer and directly after they served that customer they said they are closing and cant serve me, it was 4:45 in the evening. not only that, but the woman who mopes around like her life and job is so hard and is the most unpleasant person i’ve dealt with in customer service needs to find something else to do. They also ask me out loud what medicine i'm specifically picking up instead up typing in my name from an ID i have ready to be handed to them, that’s private information and i don’t need to verbally tell you or the whole store what prescriptions i am picking up. Do better cvs, dookie store, dookie pharmacy, mopey miserable people, staff needs a reality check.
• February 2024 by Tori Lumpkin Williams
  WORST PHARMACY EXPERIENCE EVER… and no I was not looking for painkillers. The two women at the counter made me wait for them finish their personal conversation before even acknowledging me and it went downhill from there. I had to have the Urgent Care call the Pharmacist about not only mine but another person’s script that was sent there hours ago. I can understand technical errors but it was the attitudes that was the shame of it all. They were being very indignant, haughty and insensitive. They made me feel like I was inconveniencing them. Again, I was neither angry nor aggressive as some people can be at the pharmacy. Two hours after my script was sent over, I finally received my medication. I was so exhausted from my discomfort and the egregious treatment that I cried when I got in the car.
• February 2024 by Janet Johnson
  I have been using this CVS for years. Today I am ready to transfer all of my prescriptions. I waited on the phone for a half hour, only to have the phone picked up by an extremely rude employee.They said that they were short staffed, but that does not excuse poor customer service. And to top it off, when I asked to speak to the manager, that's exactly who I was speaking to! I am so appalled with this pharmacy and their manager. Service is so slow as well. TOTALLY UNACCEPTABLE!
• January 2024 by Ashleigh Roebuck
  I waited on hold for 20 minutes at work, only to get hung up on by the pharmacist for no apparent reason.When I finally got to the pharmacy after work, the customer service was equally as bad. It’s honestly not their fault though, they’re just overworked and underpaid. There were three members of staff working at the pharmacy this evening. Each diligently pushing out order after order as I waited. It’s obviously not the adequate amount of staff for the volume this location experiences. This place has been severely understaffed for years. I’m at the point where I’m willing to boycott this whole company until they get it together.
• January 2024 by Michael Comperatore
  I agree that it may be the worst CVS in America. The pharmacist and staff are friendly and doing their best, but they're simply understaffed due to corporate greed. They never answer the phone, but medications will be in process for days if you don't ask them to expedite them since they're always behind. That means you have to physically drive there to ask them to fill a medication that's already in process. You can't do it through the app. I'm extremely frustrated, and corporate doesn't care because they basically have a monopoly, so we don't have any other choices.
• December 2023 by Nickalia Murray
  Customer service is terrible pharmacist is rude and don’t know how to talk to people.