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March 2024 by Carlos Arzuaga
Went to this Dunkin’ Donutsto get a coffee at 7:30 pm and they closed already knowing that it closed at 8:00 so left me in the drive thru with people inside the store for 10 minutes and never got a service never will go back to store.
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February 2024 by Jeanne Johnson
Ordered a cup of tea, girls were not interested in getting the order , talk and fooling around , worse customer service ,they should be re-trained
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February 2024 by Lakawun Boyd
8:15 on Monday morning 1/22/24 I placed a order, which I repeated it twice to the guy that was taking my order, his response was so rude, he said I don’t have time to play with you, and then proceeded to ask me do i want to place my order , and continually to yell at me thru the drive thru, let’s just say I was bullied and targeted while I was placing order, that Dunkin is not a safe place to order from or visit
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February 2024 by Eunice Dongyeng
Ordered on the app and came to the drive thru to pick it up, the worker there was so rude. Tall white man or Spanish, very rude. Told me I should’ve said it on the order side or whatever he was saying. Did not even make eye contact, spoke in a rude manner.
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November 2023 by Yaytza V.
The overall one star review on this location is generous to say the least. My doordash order, which contained 5 items total only had 2 of those items correct. 2 were left out completely and the third was wrong by a mile. It came as such a shock that I called hoping to talk with someone in charge and upon asking for a manager was promptly hung up on. When I called back I was laughed at by two staff members and given a snarky attitude as she apparently thought I was some other person who had asked for a refund earlier in the day. She insisted that no shift lead or manager was on staff, which I found completely unbelievable, and continued to have a side conversation while still on the phone. DO NOT COME HERE!
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September 2023 by Gwendolyn Willingham
Each time I've gotten purchased a drink from this location my drink taste like fish water. This is the second time this has happened. I called and of course there is never a manager there. This DD needs to close if they cannot get it together. And lets not forget the nasty attitudes.Parking: nothing at this moment
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September 2023 by Taissa Ramos
9-14-23 @ 7am...They are all rude they don't say how are you doing they give you the wrong order. I go here because I've been going here for a few years and now the coffee is always wrong. I have to be at work by 7:30 so I'd be there by 7 AM to always get my coffee wrong and then when I bring it back, theres no apologize, can I give you a gift card due to poor customer service, nothing!!!' They handed me another coffee which it was wrong again, i just left it at the window..I try to give them the benefit of doubt but my god that morning crew is horrible..They look like they hate they job your just serving coffee whats so difficult about that!!! Morning shift is horrible. Thats it never again
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September 2023 by Sean Kerstetter
I haven't been to every Dunkin in CT, but of the dozen or more which I have purchased from, this one is hands down the worst. I've ordered from them several times because of their proximity to the Home Depot. Sometimes the order is fine; equally often the order is wrong. They give something other than what you ordered, they forget to put something in the bag, or they make the drink the wrong way. For example, I've ordered a chai tea latte three times - without fail they will make a dirty chai.Even when the ordered are delivered correctly, the staff is nearly always rude, sarcastic, slow, and/or painfully unhelpful.
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September 2023 by Kass
Drive thru only. Found something floating in my ice coffee and they said they can’t offer a refund because there’s no manager on site. Also had an incident where there was hair in my iced coffee. Stale food. Bagels hard as a rock. What a disgusting location. I’d give zero stars if I could.
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August 2023 by Sam and Lia
I went to the Dunkin at 6:45 PM on a Monday evening. I ordered bagel minis I also was going to order a chicken wrap. and they told me they stop cooking food for the rest of the day but they close at eight.
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August 2023 by Regina Jones
Drive through only, great for on-the-go customers!
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July 2023 by Glenn Fields
Usually run out of doughnuts with hours left before closing. It's only a drive through no atmosphere. Service is OK but staff is young.
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June 2023 by Gabriel Hutchinson
Everything is great. The people there are really nice
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June 2023 by Khloe Brooks
very rude I will be reporting to corporate . never will go there again
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May 2023 by Dona Black
Person was too busy talking to get our order right.
