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“With Ashley the service was very very good.She took care of all my needs.She explained all the details one by one that's the reason i love coming to tmobile store.Job well done Ashley.”
“I have worked with Ralph on several occasions in the past few months. He truly is all about customer experience and goes above and beyond. He is extremely knowledgeable as well as a very pleasant person. Ask for him and you will not be disappointed!!!”
“I was reminded that my replacement glass protector would only be 12 dollars. Then, I was directed to some new phone cases and he recommended one that would be in your warranty program. He demonstrated the kickstand on the phone cases very helpful but not pushy. I’ll be back!”
“Great service and humble people.. lily helped in setting up my info and explain me about cricket At&t home internet that cost $47/month great network coverage n fastest speed..definitely recommended 👍”
“I had service today on our Samsung S90D and I must say that this was the best repair we have ever received. The technician was professional and though and cleaned up after himself. I am a very happy customer and would absolutely use them again.”
10AM - 6PM
2450 Main St, Glastonbury
Mobile Phones
“Outstanding Service from Luis Colon and Karl at Verizon Glastonbury!
My husband and I had an absolutely phenomenal experience at the Verizon store located at 2450 Main Street in Glastonbury, CT yesterday. We arrived around 6:30 PM, just 30 minutes before closing, needing to upgrade our phones. Despite the late hour, Luis and Karl provided the best customer service we have ever received at a Verizon store, truly tag-teaming to ensure all our needs were met.
They efficiently worked on transferring our lines, all while engaging us in pleasant conversation that made the time fly by. What truly set them apart was their dedication to ensuring our account was perfectly set up. They took the time to review everything thoroughly and even advocated on our behalf, resulting in a decrease in our monthly payment!
We are so grateful for their expertise, kindness, and willingness to go the extra mile. We will definitely be making this our go-to Verizon location from now on. Thank you again, Luis and Karl, for such a positive and seamless experience!”
“I came because I need help with my bill and Abigail really took her time to explain my bills and apply a discount thank you so much cause I would of left this compnay”
“I went in the store to switch from T-Mobile to AT&T and got matched with Dave. He attended to us immediately upon entering and he was very friendly, patient and helpful. He treated us like our business was appreciated and made the transition easy. I felt comfortable joining the AT&T family. Usually you have to ask companies to apply an employee discount but he asked ME about it first and applied it to my account. I was very very happy about that.”
“So far, I love my new phone... pixel 10 pro. I came in with a phone that couldn't be fixed...battery gone bad. Ben was VERY informative & polite. Thank you very much.”
“Ivy and Delilah ARE THE BEST AND ALWAYS GET THE JOB DONE !!! This location is amazing even when there busy it goes fast thoose girls always are professional and goes beyond the job . If your looking for a metro in the area come
To this one for customer satisfaction 100 percent”
10AM - 8PM
67 Park St, Hartford
Mobile Phones
“Miss Padma the representative at boost mobile on park st. was incredibly helpful and patient, she took her time to reach the other phone company and patiently for over 2 hours assisted me and spoke gently to calm me down from being stressed of losing my phone.
I encourage others if your looking to purchase a new phone to come by, check her out and she will decently treat you with the utmost respect, kindness and genuine guidance .”
“Great service! Came in for my daughter initially and left receiving speedy efficent service for both of us. Very knowledgeable& honest. Definitely recommend and will be back if I need help.”
10AM - 7PM
704 Park St, Hartford
Mobile Phones
“I just switched my 2 lines and my tablet to boost mobile, great family plan deal , great service from boost mobile 704 park st Hartford inside LA plaza del Mercado thank you ray”
10AM - 8PM
122 Prospect Hill Rd, East Windsor
Mobile Phones
“My husband and I had the VERY BEST experience at this T-Mobile with Brandon!! He went above and beyond to assist us with everything we needed! He stayed late, took our phone calls when we got home multiple times to help us after the fact, and he was so personable, honest, and efficient. I highly recommend this location and Brandon to help with whatever you need.”
“I really need to express how much Sebastian aka Sebi helped me today. At the risk of sounding dramatic he saved my life.. he is a true asset to your company!! Thank you Sebi!!”
“I came in to this Verizon to switch over and get a new phone. Liz was so kind patient and throughout the entire process. She helped me switch carriers and made everything feel seamless. She made sure I got exactly what I needed, and I really appreciate her great customer service!”
9AM - 6:30PM
957 Silas Deane Hwy, Wethersfield
Mobile Phones
“I had a few months ago cracked the back glass on my iPhone 12 for the third time in 3 years. I brought it to this place and the gentleman behind the counter was very helpful and very knowledgeable. Looked at it, gave me a fair and reasonable price. Had him do the work and came back in an hour and he pointed out a couple things that the previous company had done wrong, fixed the issues and since then I have added a back glass protector to go with the front.
Fast forward to last week, my iPhone 12 battery was dying unexpectedly fast, brought it in, he looked at it, gave me a great price and it works flawlessly! Upon return to pick it up, he even showed me how bad the old battery was!
With phones being so expensive nowadays, this was the most logical and cost effective option. They did great work and I will recommend them to all of my friends for the knowledge and fair pricing! Thank you!”
“Samantha is amazing person extremely helpful and easy to talk to she is definitely a great asset to your company what a great hire you guys made she is awesome. She definitely need a promotion. And please get her some central air!??”
“I got my Samsung a16 from this boost mobile store. Great discount I have been a boost mobile customer since 2007. The only store I come to to get the best service. Thank you”
“Jordan was amazing. He was extremely knowledgeable and helpful. We had several obstacles we presented on our side and he perceived at every one. He's extremely personable, Friendly and super patient.I will be bringing my father in law in to switch to AT&T just like we did. This is all due in part due to Jordan. He's a true asset to your company and you're very lucky to have him.”
“Haris was super helpful, and is very good at his job !! He's very efficient at his job, and gets you in and out without wasting your time. Very important to folks who don't have a lot of time to mess around.”
“I always get the best service from Quimoni, I accidentally pressed 1 in the survey, I meant to push 5, I’m always very satisfied. Her professionalism, smile, and courtesy is want keeps me coming back to this location. Keep up the good service Quimoni, you ROCK!!!!
Happy Holidays
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“Steven is the coolest. He was very helpful in sharing information on my potential purchase and even had time to interact with my kids. Great guy. Great service. 5 stars for Steven all the way. AT & T, you’ve got a good one.”
“This is one of the best locations they have. I went in today to pay my bill and they actually helped me save some money on it and told me about a great deal that I wanted to get added to my lines. I've had metro for almost a decade. The ladies who worked there both greeted me as soon as I walked in, they were very friendly, we ended up having a great conversation while they were helping me.”
“Pablo listens to his Customers to understand what they really need in order to provide the best recommendations and offers to them. He helps Customers in speaking both Spanish and English in his store. It is easy to see why Customers come back to his store often and bring their friends and family too!”
“I originally came into the mall tonight to get quotes from other phone carriers to get a lower phone bill. I then decided to pop into T-mobile last minute to ask some questions regarding my account and to see what could be done. Will ended up being the one to help me and he was great from start to finish. He was kind, honest, and knowledgeable with the issues I presented to him regarding my account. Will even stood a little after his closing time to make sure neither of us left until the issues on my account were resolved, which I appreciated immensely because he didn’t have to do that. He cared and took the time out to explain everything and we ended up getting everything resolved, along with also changing my plan and lowering my plan to. Will is a great & very professional employee and I am so happy he was the one that was able to help me!!!”
“Absolutely fantastic service! The staff here went above and beyond to help me find the perfect plan for my needs. I'm so impressed with their knowledge and friendliness—definitely my go-to place for all things mobile!”
“My daughter and I were helped by Dre this week. He was outstanding! He was so helpful and knowledgeable. He knew the answer to every question I had. And he got my new phone all set up perfectly! Thank you! I’ll be back!”
“This Is My Go To Location...Anytime I Have A Question Or Need Help With My Phone Nelly And Ray Are Patient With Me Through Out The Whole Process , I Recommend This Metro To All My Friends And Family”
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“Stopped in today for help getting rid of weird messages I was receiving. Staff was able to help me in minutes. Will keep coming back to this store. Always excellent customer service.”