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“Great experience......five star.
Customer service was outstanding. Addressed all my concerns and got me in on the same day.
Update 8-29-24
The Customer Service is outstanding!
If your in need of a reliable, knowledgeable service center for your vehicle this is the place. Thank you Spring Street Service Center, your greatly appreciated.”
“The entire staff is fantastic! I took in my suddenly not running 7.3 Superduty and through diligence and diagnostics David, Don and team made my “brick” into its former top-running vehicle. They looked for problem parts vs just putting in parts that were “probably not working”. They took their time and properly did the repair at a VERY reasonable price. Thank you Don and David!”
“They recently serviced my Civic for bad tires and a failing serpentine belt. The service was done within a day and the loaner car was a life saver. Many places won’t do that anymore. Not only did they diagnose the original problem, but looked the whole car over and gave me fair estimates on potential future repairs at no additional cost. The prices are fair enough and the work speaks for itself. Highly recommend for any and all maintenance.”
“Tee was Awesome! Very personable and excellent customer service skills! He cleaned out my whole blower system in exceptional time! My car already sounds better!!! Strongly recommend him and this location here in Glastonbury, CT!!!”
“They let me know that I needed a new air filter, coolant topped off, and front brake pads when I went in for an oil change. I appreciate them doing the safety inspection with the oil change so that I knew they needed to be addressed. They were more than capable of doing all the above here.”
“Jiffy lube in east Hartford has always been my go to for years. I like how each and every worker took their time with my vehicle and made sure to keep communicating with me during the process. I must say I was very impress with this group. Shayla was what it appears to be training Tyler and another worker. She was very patient and informative. Tyler and the other worker were also great! The whole crew was on their game. Keep it up!”
“I bought a car from Hassan, the owner. I was helped every step of the way. The level of honesty and straightforwardness is exceptional. I'm happy with the car and have a positive feeling about this business. Highly recommend!”
“This place is the best, Don’t go anywhere else!!! Jose, Ernie, and the rest of the staff are very friendly, and go out of their way to help you with anything you need.”
“I'm not much of a reviewer, but man...this company has been awesome. They have earned my trust by being honest about the issues that should be fixed and the ones that aren't really a problem. They also go above and beyond for their clients. This is the only place I'll go.”
“Hands down, best car service! Honest, friendly and knowledgeable. So easy to set up an appointment. So grateful a friend referred me to their business! Will never go back to dealership!”
“Very convenient being so close to the DMV, the gentleman was very pleasant, could move at a faster pace though especially if you're in a rush. Overall great i'd recommend.”
“Just purchased a 2022 Ford Explorer from Conner and it was a great experience!!! He was friendly, responsive and knowledgeable. We never felt pressured by him. Highly recommend this dealership and Conner!!”
“I decided to go to a different Valvoline today and I'm glad I did. The customer service was even better than a previous Valvolone and I didn't think it could be better. The tech I encountered was named Cheyenne. She was very knowledgeable and personable. She took time to explain things and was quite refreshing to talk to. She made sure I had all my needs met and the rest of the team that assisted were quick and very nice. It was busy but they communicated and checked on me too. I will definitely come back in 3mos and I hope you will come check it out too!”
“Our work van needed a very serious brake job and they absolutely knocked it out of the park. We needed the van back quickly for upcoming work and they were able to turn it around in one day! They went the extra mile because they knew how important it was to get the van back to us. We've been bringing our work vehicles here for the last two year and will continue to come back! 10/10”
“These Guys are Great my 2012 Jeep was leaking water and had a broken belt I dropped off car Wednesday am was given an estimate later that am and car was ready to go before 3;00.Fixed right the first time and has been running great I drive alot and have owned many vehicles this was the most positive experience of customer service in a vehicle repair establishment I have ever seen.I would highly recommend this place to anyone in need of car service,Service: Engine repair”
“The team over at Hartford Auto Body LLC treated me like family when my front bumper rusted and fell off due to the flash flood over the summer. Being female student from out of state, working with the guys at HAB was such a refreshing experience.They came out to assess the damage to my car and guided me on how to correct it, even letting me borrow their tools (because I wanted to fix it myself). This kind of hospitality is something I'm used to in small towns but never yet in the city. 10/10 would recommend going to Hartford Auto Body for small-town, trustworthy feel and results you can trust. Will be going to them for future maintenance. Thank you!!Services: Body & Trim”
“On point very friendly & professional one of the guys Ardy I go in just to speak to him. He's the light at the end of the tunnel really good people I would suggested you get your car service here well worth it ☆☆☆☆☆”
“Had several services performed including: Tire & TPMS replacement, wheel balancing and alignment, front brake rotors & pads replacement, single caliper replacement, rear shocks replacement. Bill provided me with a very reasonable estimate for the aforementioned items as well as rear braking system (e.g drums, shoes, emergency/parking brake). Bill advised me when the work would be completed and his team finished on time. I will be going back to Monro for my future automotive needs.”
“The staff at Valvoline on Farmington Ave & Boulevard, West Hartford are always kind and helpful! Last time I was here, they quickly replaced my battery after diagnosing an issue with my car, which completely solved the problem. Today, they did a routine oil change. The staff actively help me decide which services I need during my visit each time and help me plan for the next visit if they notice a shift in conditions. I appreciate the kindness—great vibes! I have been here consistently for years. Today I was lucky enough to be assisted by Ed!”
“Paul is amazing! He made the car buying process so simple, especially since this is my first time going thru a dealership. Paul went above and beyond to make sure everything with the car was perfect. He will be the ONLY person I go to for my car needs moving forward!”
“Service was great. Techs were professional, friendly, didn't pressure you into purchasing things you didn't need, I would recommend Valvoline highly.”
“Carlos is such a gentleman and wonderful at what he does. He truly gave me what I like to call the white glove experience. Hands down best customer service and made my car shine! woohoo! Thanks for making it looks so good. I work Uber so it's important that I have it clean. Except Carlos went beyond that, the car looks brand new.. Anyone who knows me knows how much I love going to the car wash. Glad I found Carlos!”
“Everyone was professional and knowledgeable. They explained what needed to be done and what they had done. I left feeling satisfied that my car had been taken care of.”
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“I had an issue with my shifter and was able to get my car towed here on a Monday. I told them what I thought the issue was and was told they wouldn't have time to look at it until Wednesday. They not only got time to look at it early, but next dayed a part so that I was able to pick it up Wednesday afternoon and they gave me updates every step of the way. If I could give them 10 stars I would. Good, honest mechanics are hard to come by and Burhoe's is definitely that.”