Planet Fitness is a gym with a clean facility and friendly staff. The gym has plenty of parking and is never too busy in the cardio area. The equipment is clean, and there are many machines to use. However, some reviewers noted that the equipment is older compared to other locations. The staff is helpful, but some customers have experienced poor customer service, such as unresponsive emails and a lack of assistance for seniors. The locker room has limited changing rooms, and there have been issues with the Wi-Fi and availability of paper towels. Despite some drawbacks, Planet Fitness is a great place to work out for those who want to focus on their fitness without distractions.