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November 2023 by Colby L.
Sometimes they have what you're looking for, if you know exactly what it is and where to find it but if you need any help there is no one to help, let alone asking for help will leave spinning in limbo
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September 2023 by Rich C.
Yes Bloomfield Home Depot is a busy store. Yhey usually have what I need. If not they will check nearby stores if you ask nicely. I like the place prices are very good.
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August 2023 by Russell L.
This is the worst Home Depot I have ever been to. Most workers were very unwilling to help out. The hardware section was in complete disarray, it wasn't possible to find things we were looking for. The one exception in our experience was CJ, who went out of her way to help us. We needed something that was on top of the rack and needed to be brought down with a forklift. CJ called a number of times for the forklift driver who was responsible for that area and he was nowhere to be found. Eventually CJ took it upon herself to get the forklift driver from another area and bring him over to help us. She went above and beyond and should be considered for management or executive training because she alone has an understanding of the need to provide customer service.
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August 2022 by David C.
Rude! Rude! Rude! Bought tile grout and picked up sanded instead of unsanded. Returned a couple of weeks later when I was doing the tile job and also realized that I had picked up sanded instead of unsanded. I walked in and went to the return desk. The guy working there immediately got an attitude with me started pointing and saying put that over there! He didn't even look at it, ask what it even was or what my concerns were. He just barked at me--that's great customer service for you! The only thing that I wanted to do was swap it for the same thing just unsanded. Absolutely terrible customer service and I will never come back to this Home Depot.I then went to the West Hartford Home Depot and everyone was super nice, professional, and I was treated with respect. Within minutes I had swapped out the grout for the correct one. I had to waste my gas and time going elsewhere due to an incompetent, rude employee. Moral of the story--stay far, far away from the Bloomfield Home Depot--NASTY!!!