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February 2024 by Matt Battista
Went in to have the battery and alternator checked. Guy behind the desk said “the guy just left.” Ok when will he be back? “A little bit” what does that mean? He said try the auto zone across the street. Will do and never going back to advance auto parts again. Thanks for the referral to your competitor.
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February 2024 by B.X. Sinclair
Customer service was terrible.And when I was finally assisted, they sold me the wrong part, even after confirming what make and model of the vehicle the part was for.Never again.
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January 2024 by Juan Carlos Llorente
Worst Adavance auto parts , lazy people , salesperson bad attitude , avoid this place
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November 2023 by Patti Todd
Excellent customer service. Original purchase at Old Saybrook store. The service there was poor but the guys at Branford store corrected the problem that Old Saybrook created. I have already told folks to use Advanced in Branford.
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October 2023 by Dan Hilliard
Came in to buy a moped battery, left happy. Shawn is a great guy very knowledgeable. Would recommend.
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August 2023 by Earica Moton
Lazy staff, very unprofessional.I'm a travel nurse who returns packages in all states. This store is the only store that I attempted to return, which refused to take my return with a prepaid label on it.
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May 2023 by Allison Castellon
Very helpful staff. The employee who rang me out also helped me find the right filter and wiper blades for my car and then offered to put the wipers on my car before I left. Super helpful and extra courteous.
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February 2023 by Huda Shraiki
This place has to have the worst customer service EVER. They steal peoples money. Go to auto-zone they are friendly. They are legit across the street, you can see them while standing at this trash store.
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February 2023 by carmine garrubba
Always great service from advance auto employees from Da’Carmine’s
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October 2022 by PrivacyisnotPiracy
The guy's here are all great. Josh was super helpful. Will definitely be recommending!
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August 2022 by Ben Amatucci
Trying to get though with customers over the phone? Charles forgot he’s working at an Advance Auto in Branford, not on a street corner. Closing my commercial account specifically because of this interaction. My business will shop elsewhere! Hoping the regional manager reads this. Autozone is directly across the street…
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July 2022 by Walter W.
This place is so much better than AutoZone in Branford they have a bad attitude an AutoZone I would never recommend going there I lived in this town for 50 years advanced auto is very helpful and so much better the New Pl., AutoZone needs to be closed they have a bad attitude
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June 2022 by Eric Jefferson
Went there with a bad battery and not many tools. Josh was very professional and helpful. I will definitely be back
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March 2022 by BIG BOB
Vinny is the best.,always there to help
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January 2022 by F. George du Pont
Sean and Brendon rescued us when our windshield wipers failed. They got us the right size for the right price and installed them with a smile late on a Sunday night. Thanks Guys !
