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April 2019 by Bill Dest
A Family Owned Business. Long Time Customers. Great Service for Heating&AC. Emergency Service. Heating Oil & Propane.
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April 2019 by Casey Olayos
Do NOT use this company...a technician came out to start my furnace over the weekend and was at my house for no more than 10 minutes, I just got the bill and it was $140. Further, I just got a call from a representative from the company looking to collect their money and she was pushy and rude...trying to sell me on their "special rate" of $2.65/gallon for oil. I let her know that there was NO WAY I would be using them again and that I get my oil from Forbes Oil at their current rate of $2.35. Anyways told her to mail me the bill and I will pay it at which point she said "There's no way you could find a credit card to just pay this now??" . USE FORBES, poor experience with Dougherty.
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August 2018 by John D.
I have had good and bad experiences with Dougherty. If you have them come out for something small that takes a technician five minutes, they will not hesitate to charge you their full, flat-rate service charge. "All the companies are doing it," their receptionist told me. Doesn't make it right. Anyway, if you're the sort of person who likes to have a company take care of your heating oil for you, they're very dependable. And they also helped us out of a jam when our massive oil tank ran out unexpectedly after last winter's weeks-long deep freeze.
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June 2018 by Joe Lombardo
This is a "HORRIBLE" company. There is a woman in the office that is the most disrespectful person I've ever encountered. They charge exorbitant rates for labor and fuel. They were at my house at least 8 times this year and could have got the job done in 1 visit and they will hit you hard in the wallet if you have to have a tech come out after business hours. One of the techs had a bad attitude and tried to make me look like an idiot which forced me to control myself and I did. I am looking for a new company. Learn from my misfortune and by all means do not use this company.
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January 2018 by John M.
Had a pipe burst and needed some one to check my furnace, The person on the phone said unless I signed a contract to have oil delivered that they would not come out. Sounds like extortion. So much for customer service.
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April 2017 by Peter Hayward
Can I actually give them zero stars? This is our local home heating supplier. Our relationship started great, but went down precipitously from there. The front end service is brutal; Doreen or Doris or something may be the nastiest person I've ever encountered. The service techs fix mechanics only to have them break again in a short time period. Save yourself the trouble, go somewhere else.
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February 2017 by Terry K.
We have been using Dougherty Oil since we bought our home over 20 years ago. We receive our oil as well as have them service oil heater and air conditioning. We have had no heat on a holiday and someone was here within an hour.
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April 2016 by Jeanmarie Willingspirit
Always reliable delivery.
