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August 2024 by Rickie Recon
While you can find the parts at other retailers, XLR8 has the best customer service and knowledge hands down.
I mostly dealt with Rob, but the whole team has been amazing.
They went out of their way to find parts for me and even did some research on my behalf to find parts for me that they didn't have listed online.
My only complaint is that they need more sales to take more of my money ?
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August 2024 by Capsulend C
I’ve been bringing my 2010 Benz to Excelerate Performance for regular servicing for several years - 5 or 6 years anyway, so this review is a summation of several visits, not just a one-off of one experience.
I can say without reservation that Excelerate Performance is a top notch service center in every way.
What are the qualities you look for in a service center? I look for:
Honesty - check
Fair Pricing - check
Efficiency - check
Friendliness - check
On that friendliness point - I have to say XLR8's friendliness is absolutely genuine. The service has more of a personal feel to it than other shops I've used. They have gone above and beyond to ensure I have a good experience whenever I bring my car in for work.
There are service centers closer to my home, and I used them before giving XLR8 a chance. The others ranged from "ok" to downright dishonest. I consider myself lucky to have found such a reliable and trustworthy service center.
Keep up the great work, Excelerate! My car thanks you, too!
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August 2024 by neil dantino
Regarding the XLR8 Team ??
I don’t care what excuses these guys give but I brought them a highly modified 2001 VW GTI 1.8 that was running “starting/driving “& was there for a lean fuel issue. After close to 2 months of them trying to diagnose why it was running lean they were unable to. I honestly felt they weren’t capable to begin with, they seem more like Parts changers than knowledgeable diagnostic technicians, but I gave them a try. My problem is that after the two months they gave me back a car that only did they not diagnose but was no longer running . And they simply refused to own up to any wrongdoing. The car started and ran when it was dropped off and did not start or run when it left. So not only do I have to deal with my original issue of issues if it running lean, but now I can’t even get the damn thing to start . And they just lay out excuse after excuse. Anybody even attempting to make good on it and help me diagnose what it could be? Absolutely not. There was an issue with the trigger wire on the starter when I brought it to them and thought that might’ve been it but no, it definitely was not. They did something, and now I have no power to my injectors and pulling a P0685 code. ECM issue. Not an honest, stand-up group of people in my opinion.
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August 2024 by Taylor Pilewski
Excelerate recently guided me through lowering my Audi, getting aftermarket wheels installed and spaced properly, and installed a cold air intake setup. The guys in the shop do great, clean work and take great care of the vehicles. Craig was a huge help in advising me along the way and providing recommendations to get the car exactly where I wanted it in terms of look and feel. They absolutely nailed the wheel fitment!!
My car has never looked and sounded better and since I've taken it home, I haven't stopped looking for excuses to take it out just to drive it!
Couldn't have done it without these guys and I'll definitely back for round 2!
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August 2024 by Danny Le
Made an order for a cold air intake, turbo hose, and a turbo delete. Pretty new to the car game but the guys at Excelerate Performance are top notch, took their time to help and check to make sure my car is compatible with the parts on my order. I am definately going to them in the very near future for a stage 1 tune!
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July 2024 by KaniT P
Don't buy anything online from them, pricy lesson learned for me.
Bad technical support, bought a set of Ohlins $2800 from them, asked for help about the noise issue after installation and was tell to contact Ohlins's number directly which XLR8 Performance already known that I emailed them but I don't get any reply.
I live abroad so I can only contact via email.
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July 2024 by Tom Watson
Spoke to these guys over insta a few times in regard to performance software. Never made it out to them because I live far away.. They always gave me honest pricing and feedback. The water pump assembly went on my audi a3 recently. And Dealers/shops on long island wanted more than double the labor than they charged me , no haggling , fair qoute from the jump! Very honest people here. I drove 2.5 hours to have them work on our car. Thanks seth!!
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June 2024 by Jay
This company rocks. I purchased a modular pulley system from them for my 3.0T and could not be happier. The CNC machining is flawless and clearly shows they care about their workmanship and customers. Everything is high quality. The products were shipped superior to many other companies that I have ordered from with both proper packaging and fast shipping times at no add’l cost. I was really impressed by my experience with them and hope to continue giving them more business in the future. I highly recommend them, thanks!
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May 2024 by Vishnu Patel
Kept on cancelling my appointment for some reason for my car
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May 2024 by Jeff G
Great experience, fast shipping
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April 2024 by Nick l
The guys at Excelerate were awesome, professional, courteous, knowledgable, and Patient!! The exhaust sounds awesome!!! Recommend them highly.
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March 2024 by James Arias
Best smoke shop IN Torrington
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January 2024 by Amir hamza
This location is absolutely amazing, honest, and honorable, and it strives to help you in the most efficient, respectable, and trustworthy way. I was quoted from 4 other places, and the Excelerate Performance quote was the most reasonable, so I decided to go with them.
I was informed of the process and work being done on my car from start to finish and even explained what my vehicle may need. I also had a follow-up call from Craig the next day about how the installation went, and they offered to pick up my old exhaust. I am so happy I chose Excelerate Performance. I highly recommend it to anyone looking for an after-market exhaust or other parts installation.
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December 2023 by Andrew C.
Thank you to Craig, Seth and the team @ XLR8. They are all amazing and helpful. I Would absolutely recommend them for all performance parts and installation.
They went out of their way to accommodate me.
Thank you Ben from Racingline pleasure to meet all of you.
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November 2023 by Steven W.
Excelerate (XLR8) Performance is an outstanding group. This team has gone above and beyond to help me with me my needs and questions on both of my orders. My last order was a couple of months ago and they had a part that no one else did, and shipped it out same day. This next order had a number of items and they walked me through the entire process. I can't recommend them enough and will continue to use them for my b9 needs. Thanks so much Excelerate!!!
