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August 2025 by Elizabeth
Rude unprofessional
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July 2025 by Larry
What happened to the manager Ashley she was always available and on top of things. Every time I go the manager is no where to be found, and I go A LOT. I see one sometimes two employees and usually overloaded with work. Gabby and Ron are just wonderful and if weren’t for them the store would be in complete utter kaos.
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June 2025 by Ashley Borzenski
Nadeen store manager at Branford store is so nice and helpful! She helped me with all my needs right before closing time!! Went above and beyond to help me with prices and explaining everything.
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April 2025 by Douglas MacLeod
I’ve always had a pleasant experience here. Shipped hundreds of packages and printed 1000’s of pages. They can nearly anything imho. The 1 star review is from one person 7 years ago. (Chris was a sweet guy - and no longer works there). If you are in New Haven, on the CT Shoreline - or passing thru on 95 it’s your most convenient FedEx Office Print and Ship Center.
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March 2025 by Sean O'Connell (Bill \u0026 Sean)
A young lady, I believe her name was Gabby, was incredibly helpful. I was having trouble creating a return label, and she helped to straighten out some technical issues and to walk me through the process. She was incredibly patient and definitely went the extra mile. What a great person, and what a great experience!
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March 2025 by Ingie Salib
The employee working on Saturday, March 1st, in the morning was not helpful. I spent an hour trying to get my request completed but was unable to finish it.
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January 2025 by Shadrack Muncy
Ronald was amazing! Very helpful and friendly. He answered my questions and made sure I understood my options. He took the time to listen to my needs and provide excellent service. This is why I choose FedEx!
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October 2024 by Erica Hartmann
Ashley was very helpful when our company needed some documents printed with a tight turn around.
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June 2024 by Eduardo Torrealba
The first time I had a bad interaction at this location i thougth it was a fluke. But todays experience tells me that I was wrong. I went to ship a return and they try to force me to buy one of their envelopes. That is not how that works, you can use your own packaging, there is no requirement to buy anything from them for you to be able to ship a return. It took a call to the FED EX corporate headquartes to resolve this issue.
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October 2023 by Marie Strode
Was on vacation visiting my sister- made something that I wanted shipped and asked that it be packed safely for a cross country trip - it arrived at it’s destination in one piece - thank you very much for your exceptional service!
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October 2023 by Jaclyn S
Ashley was extremely nice and helpful!
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July 2023 by Sandy Wolf
Went to FedEx Branford with dread--I had an oversized product I needed to return busting out of its original box, which had tears and rips throughout. I thought I'd need to buy, then wrestle with a new box. Valerie called me up immediately, and told me she could make this mess work with a bit of strategically placed tape. She was friendly, professional, reassuring, and resolved my problem immediately. I was in and out in 3 minutes, then learned a few hours later that I received my refund from the company!
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May 2023 by Caroline K.
Stopped by to ship a package and needed help with insurance options, packaging and signatures- Ashley was fantastic. Walked me through everything and even though the store was busy, seemed to care about making sure my package was shipped safely and cost-effectively.
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December 2022 by Francisco Echevarria
Outstanding and faster service. All the staff are knowledgeable in what they do. Always happy to do the extra miles for your shipping and printing satisfaction and if they can't meet your expectations they always gives subjections of other places that might able to help you on your immediate needs. I recommend this place. Keep it up the good work!
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December 2022 by Robert Russell
FedEx did an excellent packing of my model plane in the Branford CT office.All packages arrived on time at our Florida home with no damage.
