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July 2024 by Michelle
Store Manager Michael is very professional and helpful
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June 2024 by Daniel Carmona
I was taken in immediately and in a kind manner. I can always trust to bring my car(s) here and am always welcomed in with amazing customer service! I highly recommend this location!!
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June 2024 by Dan Duncan
Very friendly, fast and efficient service. Solved my issues thoroughly.
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June 2024 by Ed Stannard
A week after diagnostics were done on my car, my car had another problem. This should have been revealed the first time. So I was charged twice for diagnostics. Then the wrong part came in. Most seriously, my bill had two labor charges. Someone with a less critical eye would easily have paid the entire bill with both labor charges.
To add to this, the problem with my car, my engine overheating reoccurred after Firestone, supposedly fixed it.
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June 2024 by N7omad
Extremely fast emissions testing, I was in and out quickly even as a walk-in
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May 2024 by Matthew Looney
Don’t ever let these people touch your car. They once did my wheels and my brakes.
come to find out…
They didn’t even fully put my calipers back together. There was scraping and metal dragging on the highway when I was braking at normal speeds, and I had to pull over in the breakdown lane and get a tow. I repeat, DO NOT let these people touch your car if you care about it and your life.
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May 2024 by sally hopkins
They kept my car for 3 days without notice everyday I can't it's not ready I didn't have any other transportation and then when I got it back the part was charged $260 and it was not fixed at all so I now have to go back to replace the replaced part It's just a lot of headache in that one every single time
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May 2024 by Lenore Berrios
The General Manager Mike always makes me feel important with my concerns and eases my aniexity when work needs to be done...He is truly a phenomenal and knowledgeable manager who cares.
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May 2024 by Mike Mazz
The staff was very nice and helpful
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April 2024 by T S (Tstreet)
Absolutely terrible customer service. Had an appointment, dropped the car off in the morning, and had no phone call all day. I called 1/2hour before closing, only then to be told they just got approval to do the work. Basically, they didn't call the fleet company until I called inquiring about my vehicle (company confirmed time of call and approval) thinking it was gonna be ok to keep the car overnight as if I didn't have to work the following day how about a phone call during the day to say they where waiting for approval (which they weren't) in which case I could call to push it along.
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April 2024 by Tammy Streeter
They don't even deserve 1 star. Husband had an apt for 10a, dropped the car off shortly after 9a, knowing they closed at 5p, I asked if he called to see what was going on, and while on hold he was told they "finally" got the approval for the brakes from fleet, and could have the brakes done 1st thing in the morning, he travels for work, and will be away all next week and needs the car to drive to his destination. So needless to say brakes were not done, the guy on the phone said he doesn't recommend driving the vehicle well news flash asshat he has no choice, if the vehicle was service during his 10am appt time it would've been done well before 5p. This will be the last time his car goes there, and save yourself the aggravation and take it somewhere else. Ohh and he called fleet and asked when firestone called to get the approval, and he said the call came in at 4:27p and was approved at 4:33p....all while my husband waited on hold. Worst place ever.
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April 2024 by Lisa Hollingsworth
Fantastic service. Mike is top notch! Thank you!
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April 2024 by shyam lamichhane
My scheduled service for a regular oil change, tire rotation, and battery check at 10:00 AM turned into a frustrating ordeal at this autocare center. Despite approving additional services promptly, technicians wasted time on their phones and chatting amongst themselves. Despite a simple task remaining, they made me wait a staggering 3.5 hours. This blatant disregard for customers' time is unacceptable. Even after completing the service, they failed to notify me promptly, leaving my car sitting outside until I reached out to them at 1:15 PM. It's evident they lack respect for customers' schedules and need to prioritize efficiency and professionalism. Proceed with caution if considering their services.
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April 2024 by James Krupke
Best place to get tires at a reasonable price.
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April 2024 by Rose Murphy
Helpful and straightforward service, with easy communication in person, online, and over the phone. Elijah was especially helpful!
