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June 2025 by Patty Defelice
Great staff. Service w a smile to all
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February 2025 by Beautiful Beautiful
The guys here are friendly and were very flexible with getting everything done for my son’s passport. The process was fast and easy. Keep up the good work!
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September 2023 by Z
Ed is a true professional, great staff here.
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September 2023 by Matt Shen
Deserves 5 stars
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May 2023 by Carole Anne P.
This is in regard to MAIL DELIVERY ONLY FROM PARK PLACE. NOT CUSTOMER SERVICE. The We have a small slot for mail delivery and if something is bendable, this person will stuff it in the slot which makes it nearly impossible to remove. I have been living at this location for 13 years and for the first 10 years we had a fantastic delivery person, Wayne. If there were packages, he left them at the door along with the mail secured with an elastic. This person also leaves the packages at the door if they don't fit in the slot but normally stuffs whatever is possible. However, three times in the last couple of months, on a Saturday, some unreliable person leaves packages at the mailbox to be viewed by everyone driving into our complex as well as driving by our home. To make it worse, no notice of packages left at the mailbox. And did I not mention that he/she drives around in a little truck. It's not like whoever has to walk 500 steps. I've received notices from companies that a delivery has been made: not at my home. So it's always a hassle trying to straighten this mess. Now, saying that, the customer service at the post office on Park Place is 5 stars! Edwin, Chris, Kathy and anyone else whose name I don't know, has been more than helpful and responsive to questions. Mail delivery: Nope not from Park Place. They should be ashamed.
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March 2023 by G A
Ed is a true professional, great staff here.
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February 2023 by Gunnar
Ed is a true professional, great staff here.
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December 2022 by Brant Johnson
Normally this post office would garner a 5 star review from me; friendly, quick, etc. But when it comes to making an appointment for a passport… they fail miserably. Appointments can be made as early as 9am and they ask that you show up 10 minutes early. I showed up at 9:15am for my 9:30 Appt. and they tell me that the person who does passports doesn’t get in until 9:30 am plus I need to wait for the 9am Appt. to get done first. ? Waisting customers time!
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October 2022 by Linda Sisson
There's rarely a line when I go to this post office and if there is one, the employees try to keep it moving and apologize for the wait. Friendly service
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September 2022 by Chris Price
Very nice staff, knowledgeable, friendly, and professional.
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September 2022 by Alice Fleming
Always friendly and helpful.
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August 2022 by Brad F.
don't accept packages from village express in Branford. They do not accept return to sender packages.
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June 2022 by Valkires1
For a government facility they are fantastic.The employees are friendly and they actually care, Management tries to help you as much as possible and they answer their phones.If you do have to wait a long time it is Simply because they don't have enough funding, You can tell that employees try their hardest and recognize that there are issues They do what they can for the ones that can control and other ones that'll admit to that are issues.
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April 2022 by Frank Rizzo
The only post office I ever actually want to use. They have the best staff. Super friendly, always helpful
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April 2022 by Edgar R.
I came into the branch and received wonderful customer service from Edwin the clerk. He was pleasant, professional and saved me some money by being knowledgeable. He went above and beyond to take care of me especially since I came in with my 7 year old son and he kindly gifted him a USPS activity book. Edwin's customer service makes me less hesitant to come in to the PO to handle my business. Thank you sir!
