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March 2025 by Rosalind Mitchell
Harbor Freight offers affordable tools and great deals. Always a solid choice for budget-friendly finds!
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December 2024 by elizabeth lindor
The guys here have the WORST attitude I have ever dealt with. I came here three times. The first time was to purchase a jack. Before I even went to look for it, I asked the guy at the register what the policy is, he said 90 days. I said ok. Bought the jack. The jack was too small for my vehicle so I came back the same day and upgraded to a bigger one. The same guy asked me if I was planning on returning it, I said yes.
Now, here is where the attitude begins. When I came to return the first jack because it was too small, there was only one lane with about 4-5 customers in front of me. I'm holding this 1.5ton jack in my arms. One of the associates come up and open up another register and asks for next person in line. They go. Now at this point there is 2 customers ahead of me. I see the other guy is almost done where the register just opened up and so I go to that lane. The guy says to me: "excuse me ma'am, there's only one lane." I'm like ok: "I need to set this down and grab a different jack." So I set it down and go grab a bigger jack. As I'm walking away the SAME GUY SAYS: "next in line.".....wtf??? So, now I go back to the original line I was in. The guy finishes up with the customer and calls next in line which would be me, but I don't go because at this point I don't even want to deal with him. So a third guy comes up and asks if I'm ready, I say yes and he helps me, no problem. Rings me up and I'm on my way.
Now, today..just a day and a half later, I go back. I'm waiting in line, whole new shift, no one there from the other day. Dude comes up to me, takes my cart and inspects it. He goes, "what's wrong with it?" I say "nothing". Then he's like: "well we're not going to take it back if there's nothing wrong with it. You done used it and did what you wanted with it and now you want to return it." I responded: "they said I had 90 days to return it." He says: "yea if it's not used, it says it on the back of the receipt" I'm like: "I only had it for a day" he says "well, we're not taking it back " I'm like ok. so I leave and go to a different store.
The experience at this other store was better than I dealt with at this store in the last two days. They were kind and polite. And they didn't even question the return, they just did it. I don't know what the problem is with these guys if they're on their period or having problems at home but do better.
Needless to say I will never be returning to this location and honestly I will never buy anything from this company again.
P.s. it's not on the back of the receipt.
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October 2024 by Merideth Hrostek
484,000 people will never stop until this man, manager is fired for cheating the store and its customers. Terrible attitude, has no business in management. The store would be fine otherwise. Over 40 complaints about him I've skimmed over this year in our tight nit tool groups. Even people at Autozone to my surprise said they've heard of this! The details are being sent to the owner of the franchise directly. We now have video and phone call recordings. As well as in store interactions to fire the bad apples and make our community stronger.
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July 2024 by Dooley Dooley
Good price on tools but no one that works there knows anything about tools.
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July 2024 by djalma rodrigues
In organized, speaking only customer service
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June 2024 by Monika Smith
Great pricing for tools and yard items. Friendly staff and always extremely helpful
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May 2024 by Immanuel Pettigrew
Young lady, I believe store manager is great. Didn't catch an male associate that help me find what i was looking for... appreciate you.
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May 2024 by Stanley Gordon
No one around to help or answer questions.
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May 2024 by Rafael
The service is not very good, this boy did not find what I was looking for, I hope they improve
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May 2024 by Jean Santos
The employee (girl) working the register was rude and unprofessional. Never going back there. Saturday 4/20/24 3:10PM
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March 2024 by Andrew Schwarz
It was good
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March 2024 by A.j. Fernandez
Nothing better tools are decent quality for price and most things are lifetime warranty.
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January 2024 by BIGMAN8435
They had the item ,I was looking for at a fair price.
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January 2024 by saab6723
Had what I needed! Price was right.
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January 2024 by LB3711
Ok place. Had what I needed
