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February 2024 by Conrad S.
This company hires the most inept, incompetent, stupid people on the planet. They couldn't do a simple alignment on my pick up truck. I also wanted to balance my two front tires. They told me they couldn't do it. WTF? You can't balance my tires? You are a tire shop. That's all you do now. I'm assuming because they are: a) racist A&&hats, or b) lazy tards trying to avoid work (the place was empty and I called first), or c) incompetent, or d) all of the above. There didn't seem to be a manager expediting anything this company is bound to lose money until they go broke and the store closes. Schools should bring elementary stiudents here and tell them this is what you will be doing when you finish school when you never learn to read and write. This is what happens when you hire illiterate, lazy people who hate their jobs, don't have any pride in their work, and are paid minimum wage and not worth even that.
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January 2024 by Angelo Rivera
Had a great experience getting new tires installed on my car. This was my 3rd stop looking for a tire shop & will be my 1st next time. By far the best customer service, wait time, and price.
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January 2024 by Ammesha Stone
Great service
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January 2024 by BIGMAN8435
Not sure how I feel ,In regards to my road hazard Warranty .
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December 2023 by Taaraa Muhammad
I AM REALLY APPRECIATIVE OF THE SERVICES THAT I WAS GIVEN BY CHRISTINA and JAY. THEY BOTH DESERVE RAISES ASAP!! Thank you. THEY MAKE YOUR COMPANY LOOK SPLENDID‼️‼️ BECAUSE OF THESE TWO I WILL ALWAYS DO BUSINESS HERE AT THIS LOCATION!!!
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December 2023 by Heath C.
Had an appointment at 11 for a tire repair. Three hours later and the tire still isn't repaired. What's the point in making an appointment if you still wait over 3 hours for repairs to be done. The only reason you got one star is because it made me give it to you. Zero stars from me.
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December 2023 by Adam
I was really impressed when I brought my car here with an electrical issue. Christina talked the problem over with me, got a mechanic to diagnose the issue and fix the problem all while I waited! She was tremendous and the price was much lower than other shops I had called around too. I will definitely be bringing my vehicle back here next time it breaks.
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December 2023 by Gamal Morton
I scheduled an appointment for 9am, i arrive 8:55am. The receptionist tells me they are working on a tune up and it should be done in an hour, I come back in an hour and they are still working on the tune up and found something else wrong so they would not be able to see me today ?. I will not come back.
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November 2023 by Esdras Rodriguez
Very disappointing today with Pepboys. Paid online for a new set of tires and alignment. Arrived for my appointment with out any communication of where to wait and how long it would be. I assuming thought about 1hr and 30mins. To come to a disappointing 4hrs later service was done. Then apparently ended with a 10.62 balance.When asked why? Was told it was for the tire pressure caps. At this point I paid as I was furious for the inconsideration they had. To top it off then return to the store to request a missing air pressure Cap from my tire! Unbelievable very very disappointing ?
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November 2023 by K C
The gentlemen were courteous and professional. The price for the oil change is reasonable.My car went for service at the scheduled time and in less than an hour I went on with my day
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November 2023 by Eileen
What a joke. Called at 4:20 to see if emission testing is walk in or appointment. Lady told me walk in only. Walk in 4:36 just to be told Emissions end at 5:00 & that the person certified to do it wasn’t there. Waste of time for someone who is limited with time.never stepping in there. First and last ??
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November 2023 by Jeff U.
Made appointment for 11 am. Got here at 1030 am. Told me I'll be next. What a lie. 4 hours later my tires are off so I can't leave and still waiting. Only one mechanic on duty and I'm always the next car which is again a lie. Walk ins taken care of before me. Stay away from here.
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November 2023 by Jarvis Marquese Rucker
I love the service, Christina took care of my Jeep. The mechanics were helpful as well. Thank you!
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October 2023 by Shawna Stephens
TERRIBLE ! Order your items first; when the store verifies they have the product THEN schedule your appointment. Even if it says your part is available in the store DO NOT TRUST IT ! I waited SIX HOURS for my item to arrive in order to get service. I called CORPORATE and the assigned stored PRIOR to my arrival to ensure my item would be there on time (because online indicated my order was “submitted” and I would have rescheduled or canceled the service if need be) BOTH stated it would be ready on time. When I arrived for my 12pm appointment, it wasn’t ready and I had to wait until 6pm. Corporate’s excuse is “the store does not control online orders and the store expedited my order before the 7 day window” (my tires were already supposed to be available at the store as said to be online) INFORM your customers and do not combine item orders with service scheduling especially if the item is unavailable !
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September 2023 by pablo rivera
Great Service from all the guys from the counter to the actual guys that worked on the car. The assistant manager Cristina was awesome. She definitely made sure I understood the work done and the warranty’s. They also provided a Lyft back and forth. Thanks!!!!!!!!
