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January 2024 by Jahaira Whitehurst
I was having problems with connecting my Apple Watch to my iPhone . I was Greeted by a young lady by the name of Lameka who helped me connect my watch to my phone . She even explained to me what went wrong and helped me fix my problem very fast ! I was surprised how fast she did it. She was very professional, knowledgeable, and super kind . I recommend anyone who having an issue to go to T-Mobile and ask for her . She even gave me her personal number if I run Into anymore problems.
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January 2024 by Louis Santana
Meka did a great job helping me and explaining things. She was very polite and efficient!!
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January 2024 by Candice Scarlett
I went to this store for an issue that had me a bit stressed. I can say that the customer service provided by Jalen was impeccable. He put me at ease, listened, and carefully crafted a suitable resolution. I’m really glad that this is the service provided so close to me, and this young man deserves 5 stars!
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January 2024 by Johnpaul Ngo
I just got new phone and don't know how to connect the hot spot or have it available when use.When I walk in to T-Mobile store,a young gentle his name is Jalen work there was very polite and helpful who quickly resolved in minute.I had to give him 5 star because everytime I go into the TMobile I spent at least an hour to 2 hr.
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December 2023 by Kimberley Fraser
The staff is very knowledgeable and they know how to put the customer first! Andrew helped me switch over from AT&T and gave me the best plan with great benefits! He made the process simple and fun. Thank you again!
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November 2023 by Moises DJ ALOKAO Ramirez
Dont knownwats worse this store or ny dmv . sat there for 45 min . 2 ppl that came after me got help first . wat was the point of taking down my info if ya wasnt gonna help me .
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November 2023 by Josue Jorge
Good service from jalen ! He helped me with all my issues with my bill
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September 2023 by Shashahona Searles
After 4 days of argueing back and forth with T-Mobile and going to Apple and going to th T-Mobile store in Stratford I got so annoyed with trying to get my original number back that I went prepaid with a new number. I went to this store to have them cancel that original line so I wouldn't be paying for a unused line. Drew decided after telling him the story and not having my phone for 4 days something wasn't right. He decided to work his magic and I walked out an extremely happy customer as I had my original number back. Being on vacation loosing my number was such a hastle and what took a million calls apple trip and another store 4 days to not figure out took him about an hour. Thank you so so much Drew! HIGHLY RECOMMENDED!
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September 2023 by Denise Catlett
If you ever go there to the t mobile on East Main Street ask for Drew he's very nice and attentive overall my experience there was great
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August 2023 by Idelsy Sosa
I loved the service I got from Drew. He was very knowledgeable and knew what he was taking about. I came in interested in a device for my car and I ended up walking out with not only a syncup drive but also a galaxy watch. Thanks drew for going above and beyond. If anyone wants good customer service come to Drew a very big help.
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July 2023 by Petronila Mendez
Drew is a great sales rep.he helped me with every question I had. I recommend anyone who needs help to go to drew because he was amazing. If I could give home 20 stars I would. Great job drew and thank you. We need more sales reps like him.
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July 2023 by Daisy Colon
The wait was a little long, but the service was great. Drew really took his time to help me. He was very informative and knowledgeable with the services here. I'm very pleased with his customer service. Keep it up Drew. Thank you very much for your help.
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July 2023 by Alma Ortiz
I went to tmobile with a bunch of problems. The sales person name drew was very knowledgeable and very patient with all the questions i had. I even told him that I was a difficult customer but that didn't stop him from giving me the best customer experience I had in a long time. Tmobile you guys have a good sales rep on your hands and you better take care of drew. Hands down drew gets 10 stars from me. I sure will be back for any needs I have because of Drew's help.Thanks drew you are ? ???
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July 2023 by Howard Byrd
Came to T mobile and drew helped me with a trouble shooting situation and he helped clear up an issue. Great customer service.
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June 2023 by Dana Rodriguez
Excellent shopping and eating spot for the person who's on the East side of Bridgeport CT.
